At TD Bank, we’re reimagining what banking can be for our clients, colleagues, and communities. We are looking for a Director, Global Markets Supervision to join our TD Securities team. In this role, you will be responsible for planning, directing, and coordinating trading operations, with a specific focus on managing the firm's global communication surveillance and retention program. You will drive a cohesive strategy for communication channels across electronic, voice, mobile, video conferencing, and social media.
What You'll Do
- Manage key relationships with business line and Compliance to establish Business Requirements for communication initiatives.
- Manage channel ideation to onboarding with the Business and technology.
- Coordinate with enterprise and TDS technology stakeholders on workflow functionality, scenario configuration and recalibration of surveillance parameters.
- Develop plans to implement data controls and deliver those controls including confirming employee population for journaling and surveillance.
- Monitor status of ingestion, retention and surveillance tools.
- Manage regulatory and internal audit requests related to Communication Programs.
- Oversee the development and execution of strategic planning for the unit.
- Oversee program and project level forecasting and tracking.
- Oversee the annual budget process.
- Manage the headcount / resource process.
- Lead and oversee the end-to-end delivery of requirements throughout the lifecycle of large scale/complex projects or programs.
What We're Looking For
- A Bachelor's degree or progressive work experience.
- 7+ years of related experience.
- Strong project management skills.
- Strong leadership, interpersonal and relationship-building skills.
- Excellent analytical skills.
- Excellent Microsoft Office skills, in particular Excel.
- Presentation skills.
- A strong team player who can work in cross-organization situations.
- Highly effective written and oral communication skills; excellent organizational skills.
Nice to Have
- 15+ years of experience in the capital markets industry with strong subject matter expertise in financial markets, regulatory requirements, industry best practices, and related systems and infrastructure processes.
- Knowledge of US Broker Dealer regulation related to communications surveillance and record retention in a large banking institution.
- Knowledge of surveillance tools such as Behavox, Smarsh, Social Patrol, etc.
- Experience working with regulators and auditors.
- Strong ability to work with Technology, Compliance, Legal or Risk partners to deliver program requirements.
- Able to understand detailed and technical issues, can distill and summarize the problems, and recommend solutions to senior management.
- Strong conceptual, analytical and problem-solving skills; an eye for detail; initiative to follow up on items.
- A self-starter who can think critically and make decisions independently, while also able to collaborate.
- Enjoys working in a fast-paced environment, able to manage competing and ever-changing priorities while under pressure.
- Team player with ability to influence and achieve results through effective negotiation, and problem solving.
- Excellent written and verbal communication skills.
Technical Stack
- Behavox
- Smarsh
- Social Patrol
- Microsoft Office
- Excel
Team & Environment
This role reports into the Head of Global Markets Supervision and supports all three of TD Securities' Wholesale Business lines globally.
Benefits & Compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (Vacation PTO, Flex PTO, Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
- Variable compensation/incentive awards
- Compensation: $250,000 USD
Work Mode
This is an onsite position located in New York, New York, United States of America.
TD Bank is an equal opportunity employer.




