Humana Inc. is seeking a Director, External Communications; Corporate Reputation to lead our efforts in shaping and delivering Humana's corporate message to media and key public audiences. You will develop and deploy a modern communications strategy to build our reputation and navigate complex regulatory environments.
What You'll Do
- Develop and deploy a modern, unified communications strategy that builds Humana's corporate reputation among key audiences.
- Cultivate and maintain relationships with key external stakeholders, including industry associations and journalists.
- Navigate complex regulatory environments by developing clear and compliant communication strategies related to Medicaid, Medicare, and other healthcare regulations.
- Lead the development and execution of sophisticated issue mitigation plans.
- Provide strategic counsel to senior leadership on external communication matters, including speechwriting and media training.
- Partner closely with teams across Corporate Communications, Business Functions, and Operations.
- Ensure a modern, digital-first approach to the use of both traditional and social media channels to influence key stakeholders.
- Foster a culture of excellence, collaboration, and continuous improvement within your team.
What We're Looking For
- Bachelor's degree in Communications, Public Relations, Journalism or Political Science.
- Minimum of 10 years of experience in corporate communications, with a focus on external communications.
- Proven experience in complex business environments and regulatory industries.
- Strong understanding of the Healthcare sector.
- Exceptional written and verbal communication skills.
- Demonstrated ability to manage multi-stakeholder communications and build relationships with diverse audiences.
- Experience in crisis communications and media relations.
- Strong leadership and team management skills.
- Ability to think strategically and execute tactically.
- Up to 25% travel based on business need.
- Ability to work from any location within the United States.
Nice to Have
- Medicaid and Medicare experience.
- Master's degree.
- Management experience.
Team & Environment
You will be part of the Corporate Communications team, reporting to the Associate Vice President of Corporate Communications. You will be a senior leader within a high-performing communications team.
Benefits & Compensation
- Compensation range: $168,000 - $231,000 per year.
- Medical, dental and vision benefits.
- 401(k) retirement savings plan.
- Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave).
- Short-term and long-term disability.
- Life insurance.
Work Mode
This role is fully remote within the United States.
Humana is committed to putting health first – for our teammates, our customers and our company. It is our policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status.
