Octave is hiring a Director, Clinical Excellence, East - Remote, USA

Octave is hiring a Director, Clinical Excellence, East to shape the future of medical education for Calyxo, a leading medical technology company. You will define the strategy and build the team responsible for training surgeons and clinical staff on innovative procedures and devices, ensuring clinical excellence and procedural independence across the United States.

What You'll Do

• Lead Calyxo’s medical education strategy, overseeing the development and execution of internal and external training programs for its products and procedures.
• Hire, coach, and develop top-tier Regional Clinical Development Managers (RCDMs) to lead teams of multilevel Clinical Specialists.
• Drive the integration of regional teams into broader Marketing and Product Development initiatives.
• Initiate, establish, and execute the U.S. Clinical Education Strategy in alignment with Calyxo’s commercial objectives.
• Build a successful infrastructure at the regional and country levels for both Clinical Specialists (CS) and RCDMs.
• Ensure all initiatives and projects follow company SOPs, industry regulations, and adhere to project-specific manuals, labeling, and training documentation.
• Directly manage a national team of Regional Clinical Development Managers who oversee multilevel Clinical Specialist teams.
• Provide strategic oversight and performance management of field-based clinical education teams to ensure consistent and high-quality delivery of clinical support.
• Oversee the onboarding and training of new Clinical Specialists and new hires, ensuring alignment with company expectations and clinical proficiency standards.
• Lead and manage training for surgeons and OR staff through case-based education, supporting procedural independence.
• Support facility engagement through new account training and onboarding, ensuring readiness for live case support and long-term clinical success.
• Develop and implement onboarding and continuous training programs for Clinical Specialists and Regional Clinical Development Managers.
• Lead the creation and delivery of internal procedural training through diverse formats including online didactics, learning portals, bench-top models, and primarily through live intraoperative training.
• Partner with the sales training team and RCDMs to assess and support clinically focused salesforce training as needed.
• Establish clear training requirements and expectations across the clinical organization.
• Regularly evaluate internal training effectiveness and implement improvements based on Clinical Specialist and customer feedback.
• Design and execute external education programs aimed at training surgeons to procedural independence using the CVAC Aspiration System and the SURE procedure.
• Organize and deliver education through a variety of formats including summits, labs, symposia, speaker programs, and live surgical observation.
• Communicate the value proposition of the SURE procedure and CVAC technology, highlighting its clinical impact, innovation, and benefit to patient care.
• Assess surgeon skill development through direct observation, provide constructive feedback, and evaluate readiness for independent procedure performance.
• Partner with Professional Education to support ongoing surgeon engagement and education aligned with commercial goals.
• Collaborate with Sales, Marketing, Regulatory, and Product teams to ensure alignment of clinical education with product launches, strategy, and market needs.
• Facilitate communication of case learnings, surgeon feedback, and field insights to relevant internal stakeholders.
• Translate case-specific experiences into generalizable training principles to support broader field team education.
• Possess and demonstrate deep technical knowledge of the SURE procedure and CVAC Aspiration System, including full OR setup, device handling, and intraoperative decision-making.
• Lead by example in the OR, providing real-time procedural guidance and modeling clinical excellence to both internal teams and external surgeons.
• Ensure Clinical Specialists are equipped to deliver consistent, positive clinical outcomes and maintain high standards of intraoperative support.
• Manage and report on training program performance, including internal and external education metrics.
• Gather and assess customer feedback from Calyxo’s Professional Education events to drive continuous improvement.
• Partner with stakeholders to explore, develop, and implement innovative tools and platforms for education delivery (e.g., simulators, webcasts, digital communication tools).
• Continuously evaluate and refine clinical training processes to improve efficiency, scalability, and impact.

What We're Looking For

• Bachelor’s degree.
• Minimum of 10 years of relevant experience in medical device education and training.
• At least 5 years of proven success in developing, executing, and managing medical education programs and leading field-based education teams.
• Direct experience hiring, managing, and developing clinical or education personnel across geographically dispersed teams.
• Strong medical background with a deep understanding of procedure-based training for innovative or disruptive technologies.
• Previous operating room experience, including the use of fluoroscopy and endoscopy.
• Demonstrated ability to create and integrate educational content and materials into structured training programs.
• Working knowledge of industry regulations, compliance standards, and best practices in medical education.
• Proven ability to work collaboratively with surgeons and key opinion leaders to deliver impactful clinical education.
• Exceptional written and verbal communication skills, with the ability to present information clearly to both small and large audiences.
• Strong interpersonal skills with the ability to build trust, coach others effectively, and tailor communication styles to different audiences and settings.
• Excellent problem-solving, decision-making, and organizational abilities.
• Ability to manage multiple concurrent projects and shifting priorities in a fast-paced, high-pressure environment.
• Strong collaboration skills with the ability to work cross-functionally across Sales, Marketing, Product, and Clinical teams.
• Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Comfortable utilizing digital training tools, simulators, webcasts, and online learning platforms.
• Willing and able to travel 80–90% of the time across the United States.
• Must maintain current immunizations and vaccinations required for access to healthcare facilities.
• Legal authorization to work in the United States is required.

Nice to Have

• Advanced degree.
• Background in urology.

Technical Stack

• Microsoft Office Suite (Outlook, Word, PowerPoint, Excel)
• Digital training tools, simulators, webcasts, and online learning platforms

Team & Environment

You will directly manage a national team of Regional Clinical Development Managers, who oversee multilevel Clinical Specialist teams. This role reports to the Sr. Director, Commercial Acceleration.

Benefits & Compensation

• $215,000 - $230,000 base salary + equity: Stock options
• 401(k)
• Healthcare insurance
• Paid time off
• Stock options
• $1800 cell phone/internet allowance per year

Work Mode

This is a fully remote position open to candidates anywhere in the USA.

Calyxo is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.