Hims & Hers is looking for a Director, Clinical Engineering to lead the group that builds the apps, platforms, and clinical systems used by clinicians to deliver personalized care to our patients. You will translate our clinical strategy into a scalable technical vision and operating model for clinical systems, and be accountable for delivery, quality, and risk mitigation.
What You'll Do
- Set strategy for the domain: Translate clinical and product strategy into a clear technical direction and operating plan for Clinical Engineering, including measurable goals for launch readiness, quality, safety, and efficiency.
- Lead managers and teams: Hire, develop, and coach engineering managers and senior ICs; build an inclusive, high-accountability culture; run performance management and grow future leaders.
- Deliver treatment launches with rigor: Own delivery for clinical product initiatives—planning, prioritization, dependency management, and risk mitigation—to support rapid, safe launches.
- Drive engineering excellence: Establish standards for reliability, testing, documentation, and on-call health; drive incident response and postmortems; improve observability and performance.
- Partner cross-functionally: Work closely with Clinical, Product, Pharmacy & Fulfillment, Operations, Quality, and Analytics to define roadmaps, clarify requirements, and ensure outcomes are measurable and patient-centered.
- Embed privacy, security & compliance: Partner with Security, Legal, Regulatory, and Quality to operationalize privacy and security controls and reduce patient-safety and compliance risk in systems and processes.
- Guide architecture and reduce tech debt: Partner with Staff/Principal engineers to make sound architectural decisions, simplify systems, and invest in foundations that improve velocity and maintainability.
- Manage team resources: Own headcount planning and budget decisions for your area; make pragmatic build/buy decisions and manage vendors/tools as needed.
- Communicate and align: Provide crisp updates on progress, risks, and tradeoffs to senior stakeholders; align partners and escalate decisively when needed.
What We're Looking For
- 10–12+ years in software engineering, with substantial experience leading teams (including people management) and delivering multi-quarter initiatives in complex environments.
- Proven ability to hire, coach, and develop managers and senior ICs, while improving execution, collaboration, and team health.
- Ability to translate clinical needs into practical roadmaps, prioritize effectively, and balance speed with quality, privacy, and safety.
- Track record building reliable systems and strong operating practices (delivery planning, incident response, observability, performance, CI/CD, and measurable quality).
- Experience working with Security/Legal/Regulatory/Quality partners to operationalize controls and mitigate risk in patient-facing or sensitive systems.
- Comfortable engaging in architecture and system design discussions; able to guide technical leaders and evaluate tradeoffs without needing to be the primary implementer.
- Strong communicator who builds trust with clinical and business partners, aligns stakeholders, and unblocks teams.
- Humble, empathetic, and direct collaborative leadership style that creates clarity and accountability.
Nice to Have
- Regulated product experience, with a track record delivering healthcare or other systems where patient safety, privacy, and compliance were critical.
Team & Environment
You will lead the Clinical Engineering group, leading managers and senior leaders across engineering.
Benefits & Compensation
- Competitive salary & equity compensation for full-time roles
- Unlimited PTO, company holidays, and quarterly mental health days
- Comprehensive health benefits including medical, dental & vision, and parental leave
- Employee Stock Purchase Program (ESPP)
- 401k benefits with employer matching contribution
- Offsite team retreats
Hims & Hers considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.
