Remote (Country) Full-time

Solace is hiring a Director, Behavioral Health

About the Role

Solace is looking for a Director of Behavioral Health to build and lead a new behavioral health service line, significantly expanding our impact for patients needing integrated mental health support. This role combines clinical expertise, strategic thinking, and operational leadership to create meaningful change in how behavioral health is delivered at our lean, mission-driven company.

What You'll Do

  • Lead the end-to-end development of Solace's behavioral health service, creating a comprehensive strategy that integrates with our primary advocate services.
  • Create compelling business cases for behavioral health services, establishing the clinical and financial rationale.
  • Write evidence-based clinical protocols and operational workflows that ensure high-quality, consistent care delivery.
  • Design staffing models, forecast patient volumes, and build a world-class team of behavioral health clinicians.
  • Develop and implement clinical quality frameworks, monitor care outcomes, and provide clinical supervision.
  • Own service performance post-launch, analyzing data to meet KPIs, identify improvement opportunities, and enhance the patient experience.
  • Maintain direct clinical work to ensure a deep understanding of service delivery and patient needs, informing strategic decisions.

What We're Looking For

  • Active LCSW license with willingness to obtain additional state licenses as needed.
  • Must have clean licensure history to ensure swift credentialing across multiple states.
  • Minimum 5 years of active clinical practice.
  • At least 3 years of experience leading clinical services, with demonstrated success in team management and service delivery.
  • Ability to build from scratch, manage multiple priorities, and adapt quickly to evolving needs.
  • Genuine passion for improving behavioral health access and outcomes.

Nice to Have

  • Strong preference for candidates with MBA or equivalent business experience, particularly those with consulting, healthcare administration, or service line development backgrounds.
  • Prior experience developing new clinical service lines, with understanding of regulatory requirements, operational scaling, and quality assurance.
  • Excitement about leveraging technology to transform how mental health services are delivered.

Team & Environment

Reports directly to the Chief Medical Officer (a psychiatrist). We are a lean, mission-driven, and growing company. We're intense, and we like it that way. We're here to redefine healthcare—and that demands urgency, precision, and heart.

Work Mode

This is a remote position open to candidates anywhere in the United States.

Required Skills
Behavioral HealthProgram ManagementClinical OperationsTeam LeadershipBudget ManagementStakeholder EngagementStrategic PlanningRegulatory ComplianceQuality ImprovementData AnalysisPartnership DevelopmentHealthcare Administration
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About company
Solace

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health. It is a Series B startup founded in 2022, backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and SignalFire.

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Job Details
Category management
Posted 7 months ago