About the Role
Oversee the design and execution of operational frameworks for partners across the Asia Pacific region, ensuring alignment with business objectives, efficient go-to-market strategies, and measurable performance outcomes.
Responsibilities
- Direct the operational strategy for channel partners throughout the APAC region
- Establish performance metrics and reporting systems to monitor partner effectiveness
- Collaborate with sales and channel leaders to align operational support with regional goals
- Lead onboarding, training, and enablement processes for new and existing partners
- Identify operational inefficiencies and implement scalable solutions
- Manage partner compliance with contractual and performance standards
- Coordinate cross-functional initiatives involving marketing, finance, and legal teams
- Drive adoption of digital tools and platforms to streamline partner workflows
- Oversee partner portal usage and ensure data accuracy across systems
- Facilitate regular operational reviews with key partner stakeholders
- Develop playbooks and standard operating procedures for partner engagement
- Support expansion into emerging markets within the region
- Monitor regional market trends to inform operational planning
- Ensure alignment between regional operations and global partner strategies
- Lead change management efforts related to partner program updates
Nice to Have
- Master’s degree in business administration or related discipline
- Direct experience managing indirect sales channels
- Knowledge of channel incentive structures and compensation models
- Prior work with global partner operations frameworks
- Fluency in an additional APAC language
- Experience in high-growth technology companies
- Background in operational transformation or process reengineering
- Certifications in project or operations management
Compensation
Competitive salary and benefits package commensurate with experience
Work Arrangement
Hybrid work model with regional travel required
Team
Part of the global partner operations leadership team focused on scaling partner-driven growth
Leadership Expectations
- Serve as a key regional leader in shaping partner operational excellence
- Mentor and develop a high-performing operations team
- Champion a culture of accountability, collaboration, and continuous improvement
Travel Requirements
- Regular travel across APAC countries expected, including quarterly partner meetings and regional summits
- Approximately 30-40% of time spent traveling
Available for qualified candidates as needed
