Responsibilities
- Hire, onboard, and coach a high-performing team of IAEs and SDRs; design structured ramp plans to accelerate time-to-productivity
- Set clear performance goals, run regular 1:1s, and deliver consistent performance reviews
- Own and deliver monthly and quarterly revenue targets for the SMB and long-tail segment across Greater China
- Develop territory and account coverage strategies to maximize reach across high-volume, low-touch accounts
- Define the ideal customer profile (ICP) and work with Marketing to align demand generation for the SMB segment
- Drive multi-channel outreach strategies (phone, email, WeChat, social selling) tailored to the Greater China market
- Set and track SDR KPIs while overseeing the whole function: outbound prospecting cadences, inbound lead qualification, and handoff processes to IS AEs
- Monitor pipeline health, conversion rates, and forecast accuracy across the team
- Ensure CRM hygiene and a consistent reporting cadence to leadership
- Partner with Revenue Operations to design and refine sales processes, playbooks, and tooling for inside sales motions
Requirements
- 5+ years of B2B inside sales experience, with at least 2 years in a sales management or team lead capacity
- Proven track record of meeting or exceeding revenue targets in the SMB or high-volume sales segment
- Prior experience managing SDR and/or Inside Sales Account Executive teams in the China market
- Deep understanding of the Greater China SMB landscape and long-tail sales dynamics
- Proficiency in CRM platforms and sales engagement tools
- Strong command of Mandarin Chinese (spoken and written); proficiency in English for regional reporting
- Excellent coaching, communication, and stakeholder management skills
Nice to Have
- Experience in compliance and legal technology, compliance technology, financial data management, or adjacent enterprise SaaS categories
- International experience working with global SaaS companies, managing the interface between global strategy and local execution
- Prior experience in a market entry or greenfield market development role, building a business in a market with limited prior brand recognition
Benefits
- Home workplace budget
- Co-working expense coverage
- Individual IT budget for extra equipment
- Top-tier tech and AI-powered tools
- Access to Ideals Academy with numerous courses
- Investment in external L&D activities
- Guidance in Personal Development Plan creation
- Professional literature and subscriptions coverage
- Support of your passion as a speaker or writer
- Internal talent mobility opportunities
- ‘Five Insurances and One Fund’ contributions
- Tailored Wellness Package (RMB 15,000) for your physical and mental health
- Funding for sports competitions
- 20 business days of annual leave
- Paid health-related time-off
- Budget for team gatherings in global locations
- Generous internal referral program
Team
Team size: 12. Structure: blended team of Inside Account Executives (IAEs) and Sales Development Representatives (SDRs)
Additional Information
- Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.
- Ideals is an equal opportunity employer. Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.
