RSM is looking for a Digital Experience Manager to join our team. You will work cross-functionally across multiple digital disciplines to craft and optimize world-class web experiences that drive business growth, while helping to optimize user experience, project deliverables, and efficient operations.

What You'll Do

Develop, optimize, and maintain efficient processes for evaluating, scoping, and prioritizing incoming business stakeholder requests.
Communicate with stakeholders and ensure all relevant business requirements are documented and agreed upon before work is assigned.
Help define and document acceptance criteria and measures of success for each project.
Lead overall project management and timelines for the team.
Help ensure deliverables are tracked, and that project dependencies and issues are surfaced and handled in a timely manner.
Assist with capacity planning and prioritization.
Lead stakeholder engagement during User Acceptance Testing (UAT), ensuring stakeholders have adequate time to participate and provide feedback.
Track, consolidate, and communicate stakeholder feedback to the development team.
Perform hands-on testing to validate that functionality meets acceptance criteria.
Monitor website traffic and user behavior to uncover actionable insights to optimize engagement and conversion.
Develop, implement, and analyze A/B tests to enhance user experience and drive growth.
Develop, build out, and maintain team documentation in a central repository such as SharePoint.
Ensure business partners have access to information about the team, intake process, and end-user documentation.
Develop training materials for users of AEM and Adobe Analytics and be the central point of contact using a 'train the trainer' model.

What We're Looking For

5–10 years of progressive experience in digital marketing, website project management, web analytics, and/or user experience roles.
Proven track record contributing to and/or leading agile web projects – including sprint planning, backlog grooming, stakeholder engagement, and user acceptance testing.
Experience working cross-functionally with web developers, UX designers, and business stakeholders to deliver digital solutions that drive business growth.
Experience with web content management systems, web analytics, A/B testing, agile project management, and UAT/QA.

Nice to Have

Expertise in Adobe Experience Manager (AEM), Adobe Analytics, and Adobe Target.
Strong understanding of UX design best practices and experience working with modern design tools such as Figma.
Working knowledge of HTML/CSS, browser behavior, and responsive design principles.

Technical Stack

Adobe Experience Manager (AEM)
Adobe Analytics
Adobe Target
Figma
HTML/CSS
SharePoint

Team & Environment

This role is part of the DXT web product team.

Benefits & Compensation

Salary: $95,400 - $163,900
Competitive benefits and compensation package.
Flexibility in schedule to balance life's demands while serving clients.

RSM is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, creed, religion, sex, gender, sexual orientation, national origin, ancestry, familial or marital status, age, disability, citizenship, political affiliation, medical condition, domestic violence victim status, military/veteran status, genetic characteristics, or any other characteristic protected by applicable law.