Bell Canada Enterprises is hiring a Digital Design Lead to own the visual strategy for digital CRM campaigns across our Bell, Virgin, and Lucky Mobile brands. In this role, you will lead the design of compelling visuals for mobility and home services targeting both B2C and B2B segments, driving engagement, conversion, and brand consistency across all digital touchpoints.
What You'll Do
- Develop and design innovative concepts for digital CRM campaigns, including email, MMS, push notifications, in-app messages, digital banners, and social.
- Translate marketing briefs into visually engaging creative solutions that resonate with distinct customer segments.
- Collaborate closely with copywriters, CRM specialists, campaign managers, and other stakeholders to ensure a cohesive customer journey.
- Oversee the design and production of all visual assets, ensuring high quality and brand consistency.
- Provide art direction and feedback to internal and external design resources.
- Stay up-to-date with the latest design trends, digital marketing best practices, and the competitive landscape.
- Present creative concepts and rationale to stakeholders effectively.
- Manage multiple projects simultaneously, ensuring deadlines are met.
What We're Looking For
- Bachelor's degree in Graphic Design, Fine Arts, or a related field, or equivalent professional experience.
- 5+ years of experience in art direction, with a strong portfolio showcasing successful digital or CRM campaign work.
- Proven ability to develop creative concepts and translate them into compelling visual designs for diverse audiences.
- Proficiency in traditional & emerging digital design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
- Proficiency in using AI tools to generate static and dynamic visuals.
- Understanding of email marketing best practices, responsive design principles, and digital asset creation for various platforms.
- Excellent communication, presentation, and interpersonal skills.
- Ability to work collaboratively in a fast-paced, team-oriented environment.
- Demonstrated ability to understand and visually represent the nuances of both technical and service-based offerings.
Nice to Have
- Experience in telecommunications, retail, or a multiple LOB business structure.
Technical Stack
- Adobe Creative Suite (Photoshop, Illustrator, InDesign)
- AI tools for generating static and dynamic visuals
Team & Environment
You will be part of the Bell Mobility team.
Benefits & Compensation
- Comprehensive compensation package including competitive salary.
- Medical, dental, vision and mental health benefits.
- 35% discount on Bell services.
- Access to exclusive offers from partners.
- Flexibility in work hours based on business needs.
Work Mode
This is a hybrid role open to candidates in: Toronto, Ontario; Mississauga, Ontario; Montreal, Quebec.
At Bell, we are proud of our focus on fostering an inclusive and accessible workplace. We encourage individuals who may require accommodations during the hiring process to let us know.
