BRINC is looking for a DFR Installation Technician to join our team. You will be responsible for installing hardware and software for our Drone as a First Responder (DFR) customer program. This role requires 50% travel to customer locations and our Seattle Headquarters.
What You'll Do
- Travel to customer sites in varying weather conditions to assemble, troubleshoot, and maintain BRINC hardware and software.
- Proactively engage with customers to understand their needs, provide timely service, and address any issues during implementation.
- Work with internal stakeholders to troubleshoot hardware and software issues.
- Advocate for customer needs and drive product enhancements based on customer feedback.
- Ensure installations comply with building codes and safety standards.
- Maintain strong relationships with our Law Enforcement and Public Safety customers to drive their success and satisfaction.
What We're Looking For
- Ability to assemble and disassemble products, following installation guidelines and manuals.
- Basic computer knowledge and networking aptitude.
- Basic operational knowledge of MacOS, Windows, or Linux operating systems.
- General working experience with electronics components, low and high voltage electrical wiring, and general knowledge of mechanics for hardware assembly and troubleshooting.
- Experience working in a fast-paced environment.
- Ability to work independently and in a small team, take initiative, and communicate effectively.
- Ability to independently book and manage all aspects of travel, including flights, accommodations, and itineraries.
- Ability to safely climb and work from ladders at various heights.
- Ability to lift and carry heavy objects of varying weights.
- A valid driver's license with a clean driving record.
Nice to Have
- A Bachelor of Science Degree.
- 5+ years of experience in manufacturing or assembly of electronics for Aerospace, Robotics, Automotive, Consumer Electronics, or related industries.
- Experience manufacturing UAV/UAS systems or infrastructure for commercial, industrial, or defense applications.
- Exceptional communication and organizational skills.
- A proactive and results-oriented work ethic.
- FAA Part 107 Remote Pilot Certification.
- Operational experience with DFR and/or Public Safety Drone Programs.
- Knowledge of the Google Office Automation suite.
- Technical proficiency in drone hardware and software.
- Living within 1.5 hours of a major airport.
Benefits & Compensation
- Comprehensive medical, dental and vision plans for employees and their families.
- 401K plan.
- Maternity and paternity leave.
- Flexible Time Off (Exempt) / Paid time off (Non-Exempt).
- Flexible work environment.
- Orca pass (for those in Puget Sound).
- Free parking at the Seattle office.
- Free snacks, drinks and espresso at the Seattle office.
Work Mode
This is an onsite role based at customer sites and the Seattle Headquarters.
BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances.
