Glean is hiring a DevOps Manager to ensure the high availability, fault tolerance, and scalability of our cloud services. In this player/coach role, you'll lead a small team while making hands-on contributions to optimize performance, manage SOC 2 compliance, and enhance system reliability in close collaboration with our engineering teams.

What You'll Do

Lead and mentor a small team of DevOps engineers, fostering a culture of innovation, collaboration, and accountability.
Design, deploy, and maintain AWS-based infrastructure using Terraform.
Own the SOC 2 certification and compliance monitoring process.
Implement security best practices, including IAM policies, encryption, vulnerability management, and incident response.
Enhance and maintain CI/CD pipelines using GitHub Actions to improve developer productivity and deployment speed.
Collaborate with software engineers to streamline build, testing, and release processes.
Implement observability, logging, and monitoring solutions to proactively detect and resolve issues.
Establish best practices for disaster recovery, data backup, and infrastructure resilience.

What We're Looking For

Bachelor’s degree or equivalent experience in computer science, mathematics, statistics, economics, or a similar field.
5-8 years minimum total experience in DevOps, Site Reliability Engineering (SRE), or Cloud Infrastructure roles.
2+ years experience managing DevOps, SRE, and/or Information Security teams.
Experience managing SOC 2 compliance efforts, including working with Vanta or similar security auditing/monitoring tools.
Proficiency using Terraform to deploy and configure virtual infrastructure in an AWS cloud environment.
Experience building CI/CD pipelines using GitHub Actions.
Expert level knowledge of AWS cloud services, including RDS, ECS/Fargate, ECR, Lambda, Step Functions, SageMaker, S3, IAM, VPC, Elastic MapReduce, EC2, AWS Backup, CloudWatch, and CloudTrail.
Excellent leadership and communication skills.
A willingness to travel to the Pittsburgh, PA office periodically (roughly 2-4 times per year).
Authorized to work without sponsorship in the United States.

Nice to Have

Experience working in a growth-stage startup environment.
Relational database experience, preferably using PostgreSQL.
Experience with Google Cloud.
Expertise in Linux system administration, networking, and security hardening.
Experience with cost optimization strategies for cloud infrastructure.
Knowledge of data pipeline architectures and ETL workflows.
A can-do mentality, with the willingness to take initiative to solve problems.
A working knowledge of common machine learning tools and techniques.

Technical Stack

Terraform
AWS (RDS, ECS/Fargate, ECR, Lambda, Step Functions, SageMaker, S3, IAM, VPC, Elastic MapReduce, EC2, AWS Backup, CloudWatch, CloudTrail)
GitHub Actions
PostgreSQL
Linux
Google Cloud