Henry Schein One LLC is hiring a Dental Equipment Service Technician to provide critical repair services directly in dental practitioners' offices in the Indianapolis, IN area. In this hands-on role, you will be responsible for on-site installation, maintenance, troubleshooting, and repair of dental equipment, working under supervision to develop your skills and ensure high customer satisfaction.
What You'll Do
- Provide courteous and professional on-site repair services for dental equipment.
- Complete installation, repair, maintenance, and testing tasks under supervision.
- Follow troubleshooting steps to diagnose technical problems and determine solutions.
- Comprehend customer requirements and make recommendations to optimize their experience.
- Provide and maintain necessary tools and manage proper inventory levels in your service van.
- Produce timely and detailed service reports and review all work orders with customers.
- Communicate in a timely manner with team members and dispatchers on assignment progress.
- Submit all job-related paperwork, including FDA Forms and expense reports, within required timeframes.
- Attend all required training, including career development and manufacturer technical training.
- Comply with all OSHA regulations, utilize personal protective equipment, and adhere to the Fleet Management Policy.
- Participate in special projects and perform other duties as required.
What We're Looking For
- 2 or more years of field service experience.
- A basic mechanical background.
- A customer service background.
Nice to Have
- An Associate's degree or Technical School Certification.
Team & Environment
You will work under the direction of a Lead Technician or Project Coordinator, collaborating closely with experienced technicians and your supervisor.
Work Mode
This is an on-site position based in Indianapolis, IN.
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
