Responsibilities
- Oversee end-to-end deal desk operations, ensuring standardized processes from initial quoting to final contract execution across global markets.
- Lead initiatives to enhance operational efficiency through process refinement, AI integration, and optimization of sales and revenue tools.
- Collaborate with cross-functional teams including Sales, Revenue Operations, Legal, and RFP to identify bottlenecks and implement solutions.
- Partner with Sales Enablement to train and guide sales teams on pricing policies and best practices.
- Develop and maintain comprehensive internal documentation in Confluence and provide training and mentorship to pricing team members.
- Advise sales teams on deal structuring and pricing strategies that align with company guidelines on discounts and margins.
- Support both standard and complex deals, assisting sales and customer success from RFP response through contract finalization.
- Complete assigned projects and special initiatives as needed to support operational goals.
Benefits
- Wellness subsidy
- Equity grants
- Variable incentive compensation
- Flexible work options
- Professional development and learning opportunities
- Up to $4,000 CAD tuition reimbursement for continuing education via SkillsWave Program
- Two paid days for SkillsWave-related academic activities such as exams or final assignments
- Employee wellbeing support including mental health services and financial planning through EFAP
- Retirement savings planning
- Two paid volunteer days annually
- Comprehensive benefits package
- Reimbursement for home internet costs
- Employee referral incentives
- Wellness expense reimbursement
- Formal employee recognition programs
- Company-sponsored social events
- Dog-friendly office environments at headquarters in Kitchener, Winnipeg, Vancouver, and Melbourne
Work Arrangement
Remote (Worldwide)
Other
- Each application is reviewed personally by a member of the Talent Acquisition team.
- AI tools are used internally for operational support but do not rank resumes, make hiring decisions, or influence candidate evaluations.
- This role is intended to fill an existing vacancy.
- The organization enforces a drug-free workplace policy.
