Trust Keith is looking for a Data Protection Officer (Contractor) to act as the primary Data Protection Expert for a dedicated set of customers, delivering outstanding service independently. Our company exists to empower companies' growth by making data protection simple, easy, and interesting by combining technology with experts.
What You'll Do
- Act as the primary Data Protection Expert for a set of Trust Keith customers, independently delivering consistently outstanding service.
- Manage the implementation and delivery of a comprehensive privacy programme through the Trust Keith platform, ensuring progress aligns with agreed customer expectations.
- Lead customer-facing calls, including Risk Committee meetings and monthly workshops, leveraging the Trust Keith platform to identify and communicate priority risks, and resolve data privacy challenges.
- Manage customers’ data protection support queries in line with data compliance requirements and our SLAs.
- Develop an in-depth understanding of your customers' risks and priorities by conducting data protection audits.
- Actively share both customer insights and your feedback on our platform with the Product Team to drive continuous improvement.
- Collaborate with Customer Success, Product, and Operations to enhance our service, operations, and contribute to the growth of our product.
- Work closely with our Lead DPO and the wider team of privacy experts, contributing to the growth and culture of our privacy department.
What We're Looking For
- Able to commit to a minimum of 16 hours per week, with the possibility of increasing to 32 or more as business needs evolve between Monday and Friday, UK time zone.
- At least 4+ years of experience in a data protection-oriented role.
- Proven experience navigating a broad spectrum of data protection regulations such as UK/EU GDPR, PECR, and CCPA.
- Self-motivated, thrive on working independently, and can manage your workload effectively without constant oversight.
- Experience working with multiple customer/contractor roles.
- Exceptional customer-facing and stakeholder management skills to build and maintain excellent customer relationships.
- Understand risk management, including monitoring, advising and reporting on risks.
- Can simplify complex topics.
- Experience creating data protection documentation and assets such as IARs, RoPAs, privacy notices, etc., handling data subject access requests and breaches.
- Tech-savvy, eager to embrace new tools and push boundaries.
- Alignment with our values: Brave, Diligent, Empathetic, Personal & Professional Growth Mindset, Quirky.
Nice to Have
- Certifications such as CIPM, CIPP/E, LLM, or IAPP membership.
- Experience navigating data protection challenges relating to sensitive data, AI, healthcare, finance, or education.
Technical Stack
- Trust Keith platform
Team & Environment
You will join a team of 16, working closely with our Lead DPO and a wider team of privacy experts. You will collaborate with Customer Success, Product, and Operations, reporting directly to the Lead DPO.
Benefits & Compensation
- Compensation: £550-day rate + generous performance-based bonus tied to customer success and renewals.
- Peace of Mind: Say goodbye to worries about finding your next client.
- Flexibility: Craft your schedule to suit your life, choosing the best days for you.
- A dynamic work environment: Engage multiple customers.
- Trust Keith training and development: Stay informed about company updates and gain insights into new app features through online training and workshops.
- Team Collaboration: Join our amazing team of privacy professionals, where support and collaboration thrive.
Work Mode
This is a fully remote position requiring availability during the UK time zone, Monday through Friday.
We are an inclusive and diverse workplace, and we wholeheartedly welcome individuals from all backgrounds to join our team.
