Full-time

Unknown Company is hiring a Data Governance Manager, Customer, Marketing & Commerce

About the Role

Gap Inc. is hiring a Data Governance Manager specializing in Customer, Marketing & Commerce to join our enterprise data governance team. You will act as a subject matter expert, prioritizing high-value use cases to enable data-driven insights and treating data as a product. Your core mission is to ensure data consistency, integrity, and operationalize governance frameworks across the business.

What You'll Do

  • Articulate and apply data strategy principles to solve moderately complex business problems spanning multiple functions.
  • Drive workshops with business teams to understand use cases and facilitate cross-functional solutions.
  • Lead the implementation of data governance policies for data sharing, retention, and PII data protection.
  • Lead data governance forums to ensure effective oversight and desired outcomes.
  • Build and own the customer, loyalty, and marketing business metrics library with attribute enrichment, serving as the lead finance data steward.
  • Manage data source identification, controls monitoring, data quality frameworks, and metadata management.
  • Define and gather business functional data quality rules for core customer metrics.
  • Support transformation programs, including customer loyalty, to enable fast, frictionless access to trusted data.
  • Optimize data hierarchy structures and lead hierarchy enrichment initiatives.
  • Understand downstream impacts and communicate data changes effectively.
  • Influence other teams to adopt data governance processes and procedures.

What We're Looking For

  • Bachelor's degree in Business Administration, Marketing, Computer Science, Management Information Systems, or a related field.
  • 5-7 years of experience in a data stewardship or data analytics role, preferably in the retail industry.
  • Strong understanding of customer domain master data, metadata, marketing, and commerce data.
  • Hands-on experience with data quality management and data governance tools like Collibra or Alation.
  • Knowledge of applications and databases such as Stibo, Profisee, and Informatica.
  • Leadership presence with the ability to present effectively to C-Suite audiences.
  • Ability to analyze data and extrapolate knowledge to make strong recommendations.

Nice to Have

  • A Master's degree or relevant professional certification.

Technical Stack

  • Governance Tools: Collibra, Alation
  • Applications & Databases: Stibo, Profisee, Informatica

Team & Environment

You will be a key member of the enterprise data governance team, collaborating closely with business, product, and technology partners to drive initiatives.

Gap Inc. is an equal opportunity employer.

Required Skills
CollibraAlationStiboProfiseeInformaticaData GovernanceData ManagementData QualityData CatalogMaster Data ManagementData StrategyComplianceStakeholder ManagementSQLData Modeling
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Posted 8 months ago