Gartner, Inc. is hiring a Data Analyst to act as a strategic partner to the Business & Technology Insights (BTI) team. You will power fact-based decision making through client-centric data, insights, and analytic tools, with a primary focus on generating business and operational insights into content and events-related assets that drive client retention.
What You'll Do
- Design and develop comprehensive end-to-end dashboards communicating the performance of content, interactions, and events assets.
- Standardize and automate key metrics such as top-read documents, document reach, and impact of interactions.
- Establish robust mechanisms to measure current performance of research assets and identify opportunities for improvement.
- Enhance content and interaction reporting by improving scorecards, operational reviews, and dashboards.
- Build deep expertise in Gartner research asset data and ensure analyses are robust and reliable.
- Collaborate closely with key stakeholders to understand business requirements and identify capabilities that drive analysis of performance and ROI.
- Design, implement, and refine methodologies to measure engagement and assess the impact of content and interactions on client retention.
- Lead efforts to automate existing dashboards, reports, and analyses to improve scalability and efficiency.
- Develop clear, compelling outputs that communicate root causes and tell a coherent story to address business challenges.
- Promote seamless collaboration within the team and facilitate knowledge sharing.
What We're Looking For
- 2+ years of progressive business experience involving advanced business analytics, complex problem solving, and business strategy.
- Bachelor’s Degree required.
- Exceptional problem solving, critical thinking, and analytical reasoning skills.
- Strong technical understanding of data and skills to analyze and visualize.
- Experience in statistical analysis to identify patterns and trends.
- Experience in Excel & SQL is a must-have.
- Attention to detail regarding data hygiene, quality checks, and documentation.
- Ability to work in fast-paced environments with rigorous prioritization.
- Strong collaboration and stakeholder management skills in a highly matrixed environment.
- Outstanding structured, engaging, and compelling verbal and written communication.
Nice to Have
- Degree with a concentration in statistics, data science, mathematics, engineering, computer science, or operations research preferred.
- Experience in data visualization tools (e.g., Tableau, Power BI) preferred.
- Experience in programming languages (e.g., Python, R) preferred.
Technical Stack
- Excel
- SQL
- Tableau
- Power BI
- Python
- R
Team & Environment
You will be part of the BTI Analytics (BTIA) team, a strategic partner to the Business & Technology Insights (BTI) team.
Benefits & Compensation
- Competitive salary
- Generous paid time off policy
- Charity match program
- Group Medical Insurance
- Parental Leave
- Employee Assistance Program (EAP)
- Professional development and unlimited growth opportunities
Work Mode
This role follows a hybrid work mode.
Gartner provides equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.
