Patrique Mercier Recruitment is seeking a Danish Speaking Digital Store Consultant to provide expert advice and support to Danish-speaking customers throughout their digital shopping experiences. In this remote role based in Greece, you will ensure high customer satisfaction and successful online interactions.
What You'll Do
- Provide exceptional support to Danish-speaking customers, addressing their inquiries and delivering expert advice on digital store offerings.
- Develop an in-depth knowledge of products and services to effectively meet customer needs.
- Conduct customer training on navigating and utilizing the digital store platforms.
- Collaborate with marketing and sales teams to devise strategies that enhance customer engagement.
- Collect and analyze customer feedback to identify opportunities for improving the digital shopping experience.
- Stay updated on the latest trends in e-commerce and digital retail to provide informed recommendations.
- Promptly resolve customer issues or complaints related to their digital store experience.
What We're Looking For
- Fluency in Danish and English, both written and spoken.
- Strong understanding of digital platforms and tools utilized in online retail.
- Excellent communication and interpersonal skills, focusing on a customer-centric approach.
- Self-motivated and able to work effectively in a fast-paced, remote working environment.
- Familiarity with CRM systems and proficiency in Microsoft Office suite.
- Demonstrated problem-solving skills with a proactive approach to addressing customer needs.
Nice to Have
- Experience in customer service, sales, or consulting, preferably within e-commerce or digital retail.
Technical Stack
- CRM systems
- Microsoft Office suite
Team & Environment
You will collaborate with marketing and sales teams.
Benefits & Compensation
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package (Flight, Airport Transfer And Hotel)
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
Work Mode
This is a fully remote position based in Greece.
Patrique Mercier Recruitment is an equal opportunity employer.
