Responsibilities
- Oversee daily operations of the cytology laboratory, including processing and evaluation of gynecologic (Pap tests) and non-gynecologic specimens
- Coordinate staff schedules, assignments, and workflow to maintain efficiency and appropriate coverage
- Perform and supervise microscopic evaluation of cytology specimens, ensuring diagnostic accuracy
- Assist pathologists during fine needle aspiration (FNA) procedures, including adequacy assessments when applicable
- Ensure timely and accurate reporting of cytology results in the laboratory information system
- Monitor productivity and turnaround times to meet regulatory standards
- Conduct staff competency assessments (initial, semiannual, and annual) in compliance with CLIA and CAP requirements
- Perform staff performance evaluations, provide coaching, and implement corrective actions as needed
- Lead staff training, onboarding, and continuing education programs
- Ensure compliance with CLIA, CAP, TJC, and other applicable regulatory and accreditation standards
- Maintain cytology quality assurance programs, including cytology-histology correlation, rescreening, and discrepancy review
- Oversee proficiency testing and ensure proper documentation and follow-up actions
- Develop, review, and update cytology policies, procedures, and standard operating protocols
- Ensure proper maintenance, calibration, and troubleshooting of cytology equipment and instrumentation
- Maintain a clean, safe, and organized work environment in compliance with infection control and safety standards
- Collaborate with pathologists, clinicians, and laboratory leadership to support patient care and service improvements
- Monitor workload distribution and prioritize cases based on clinical urgency
- Support documentation, coding, and billing processes related to cytology services
- Participate in validation and implementation of new technologies, methods, and test systems
- Prepare for and lead regulatory inspections and audits; address deficiencies with corrective action plans
- Manage inventory, including ordering and maintaining adequate supplies and reagents
- Participate in departmental budgeting, productivity monitoring, and cost management initiatives
- Serve as a technical resource and escalate complex cases or issues as needed
- Act as department lead in the absence of the Laboratory Director, Manager, or Pathologist
- Perform additional duties as assigned
