RemoteVA PH is looking for a Customer Support & Fulfillment Assistant to join our team. This full-time role is central to ensuring smooth order fulfillment and excellent customer service. You will be a key part of processing transactions and supporting our customers.
What You'll Do
- Process refunds for online orders accurately and promptly
- Generate and manage shipping labels for outgoing packages
- Answer customer phone calls with professionalism and clarity
- Maintain accurate records and follow internal procedures
- Collaborate with team members to ensure timely order resolution
What We're Looking For
- Excellent English communication skills, both spoken and written
- Clear speaking voice with minimal accent
- Strong attention to detail and organizational skills
- Stable, high-speed internet connection
- Ability to follow instructions and work independently
Nice to Have
- Previous experience in eCommerce, customer service, or logistics
- Familiarity with online order platforms and shipping tools
RemoteVA PH is an equal opportunity employer.
