Futura Marketing is hiring a remote Customer Support Assistant to join our distribution department. This part-time role involves weekday shifts with flexible scheduling, providing essential support to our customers. The position is remote but only open to candidates based in North Carolina.
What You'll Do
- Answer customer emails and support tickets
- Assist with delivery and order questions
- Update records in the support system
- Forward complex issues as needed
- Follow internal support guidelines
- Log interactions accurately
What We're Looking For
- No experience required — training is provided
- Strong written communication skills
- Basic tech and typing knowledge
- Organized and dependable
- Good attention to detail
- Must reside in North Carolina
Benefits & Compensation
- Remote work with flexible scheduling
- Daytime hours only
- Clear onboarding and support
- Email/chat based support (no phone calls)
- Team-focused digital environment
- Compensation: $21–$26/hour
Work Mode
This is a remote position operating on a part-time schedule with flexible weekday hours. Candidates must be located within North Carolina.
Futura Marketing is an equal opportunity employer.
