Waste Management is hiring a Customer Success Specialist for our Technical Services team based in East Tamaki, Auckland. In this role, you will be a crucial support partner for our account managers and customers, working cross-functionally to ensure service excellence.
What You'll Do
- Assist customers and account managers with queries and support needs.
- Prepare accurate reports for the sales team and our customers.
- Develop quality proposals, tender responses, agendas, presentations, and other supporting material.
What We're Looking For
- Outstanding written and verbal communication skills.
- Knowledge in Microsoft Office platforms.
- Exceptional time management and attention to detail.
- Able to work autonomously as well as collaboratively in a team.
- Strong analytic and problem-solving skills.
Nice to Have
- Experience using operating systems and CRM software.
Technical Stack
- Microsoft Office
Team & Environment
You will be part of the Technical Services team, working alongside local and national business account managers and wider business teams including finance, customer services, credit, and operations.
Benefits & Compensation
- Competitive remuneration and staff benefits.
- Work flexibility – this is a hybrid role.
- An inclusive and supportive team environment.
- Opportunities for advancement and career development.
- The chance to work for a sustainable market leader.
Work Mode
This is a hybrid position based at our office in East Tamaki, Auckland, New Zealand.
Waste Management is an EEO employer and promotes drug and alcohol-free workplaces.
