Flowfox is hiring a Customer Service Representative for a fully remote position supporting our distribution department in Rochester. You will ensure accurate and timely support for customer and distribution-related needs. This role is available as either part-time or full-time.
What You'll Do
- Handle customer inquiries online
- Support distribution-related requests
- Provide shipment and order updates
- Resolve basic service issues
- Document interactions accurately
- Coordinate with internal teams
What We're Looking For
- Must reside in New York
- Authorized to work in the U.S.
- Clear written English skills
- Basic computer proficiency
- Reliable internet connection
- Dependable and punctual
Team & Environment
You'll be supporting the distribution department in a remote, collaborative team environment.
Benefits & Compensation
- Fully remote position
- Part-time or full-time options
- Paid onboarding training
- Supportive team environment
- Stable workload
Work Mode
This is a fully remote position, but candidates must reside in New York.
Flowfox is an equal opportunity employer.
