Windward Consulting is hiring a Customer Service Representative

Location: 183 Kenmount Rd, St. John's, Newfoundland and Labrador A1B 3P9 Canada Are you a passionate team player who enjoys supporting others? U-Haul is currently recruiting enthusiastic individuals for the Customer Service Representative role. In this position, you'll be an integral part of a collaborative team embodying U-Haul's commitment to outstanding service, ensuring customers receive comprehensive assistance during their journeys by managing equipment inspection and maintenance. You'll also support customers through advanced technological platforms for equipment dispatch and return. This role provides comprehensive on-the-job training opportunities. Our philosophy is "Swift Hiring, Immediate Compensation." Begin today and receive immediate payment! Schedule an interactive working interview and get compensated for it. We're offering a $100 hiring bonus! Additionally, we provide a $300 immediate cash bonus upon successfully completing our U-Haul Equipment Inspection and Verification through the 1-2-3 Punch Certification Program at retail locations. U-Haul Offers: - Paid holidays, vacation, and sick days, if eligible - Career stability - Gym Reimbursement Program, if eligible - Advancement opportunities - Valuable on-the-job training - Complete Benefit Plan, if eligible - RRSP payroll deduction plan - Deferred profit-sharing plan, if eligible - You Matter Program (EAP) - Mindset App Program - Wellness Programs - Discounts on Apple products, Dell computers, hotels, and more Customer Service Representative Responsibilities: - Assist customers inside and outside a U-Haul center with U-Haul products and services - Utilize smartphone-based U-Scan technology to manage rentals and inventory - Maneuver and connect U-Haul trucks and trailers - Perform equipment maintenance on the lot, including fluid level checks - Address customer inquiries and provide product and service education - Generate rental invoices and process equipment returns - Install hitches and trailer wiring - Manage propane filling (certification provided upon employment) - Operate forklifts (certification offered through U-Haul upon employment) - Perform additional assigned tasks - Engage in continuous education through U-Haul University Customer Service Representative Minimum Qualifications: - Valid driver's license and ability to maintain a good driving record - High school diploma or equivalent Work Environment: The role involves moderate risks requiring specialized safety precautions, such as working near moving machinery, potential chemical exposure, necessitating protective equipment like masks, goggles, gloves, or shields. Physical Demands: The position requires significant physical effort, including extended stationary periods, indoor and outdoor movement, reaching objects at various heights, and handling equipment weighing at least 50 lbs, with or without assistance. U-Haul Holding Company and its associated businesses are dedicated to creating a health-focused workplace. Consistent with applicable state regulations, U-Haul will not hire individuals using nicotine products in specific states, including Alabama, Alaska, Arizona, and others, as part of our commitment to a healthy work environment. U-Haul is an equal opportunity employer. All employment applications will be evaluated without discrimination based on race, color, religion, sex, national origin, disability, veteran status, or any legally protected characteristic. Individual accommodations are available upon request during the selection process, with information shared strictly on a need-to-know basis.