U-Haul is looking for a Customer Service Representative to be the face of exceptional service. You’ll work as part of a supportive team, assisting customers with our products and services while receiving on-the-job education.
What You'll Do
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment).
- Drive a forklift (certification offered through U-Haul upon employment).
- Participate in ongoing continuous U-Haul education through U-Haul University.
- Other duties as assigned.
What We're Looking For
- Valid driver’s license and ability to maintain a good driving record.
- High school diploma or equivalent.
Technical Stack
- Smartphone-based U-Scan technology.
Team & Environment
Work as part of a supportive team.
Benefits & Compensation
- Compensation: $16.50 to $25.00 Hourly.
- Career stability and opportunities for advancement.
- Mindset App Reimbursement and Gym Reimbursement Program.
- Health insurance & Prescription plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance, MetLaw Legal program, and MetLife auto and home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids, Dental & Vision Plans.
- Business travel insurance, You Matter EAP.
- LifeLock Identity Theft Protection and Critical Illness/Group Accident Insurance.
- Dave Ramsey’s SmartDollar Program.
- $100 hiring bonus.
- $300 cash bonus upon completion of U-Haul Equipment Inspection and Verification through 1-2-3 Punch Certification Program.
Work Mode
This is an onsite position located at 1205 Francisco Bl E, San Rafael, California 94901 United States of America.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
