U-Haul is hiring a Customer Service Representative/Lot Attendant to be the face of our service. In this active role, you will assist customers directly and ensure our moving equipment is ready and safe. You’ll receive on-the-job education and training through U-Haul University.
What You'll Do
- Assist customers inside and outside the center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move, hook up, clean, and inspect trucks and trailers, including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept returned equipment.
- Install hitches and trailer wiring.
- Fill propane (certification offered upon employment).
- Drive a forklift (certification offered upon employment).
- Participate in ongoing continuous U-Haul education.
- Perform other duties as assigned.
What We're Looking For
- Valid driver’s license with ability to maintain a good driving record.
- High school diploma or equivalent.
Technical Stack
- Smartphone-based U-Scan technology for rental and inventory management.
Team & Environment
You will work as part of a supportive team.
Benefits & Compensation
- Career stability and opportunities for advancement.
- Mindset App and Gym Reimbursement Programs.
- Health, dental, and vision insurance plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance, MetLaw Legal program, and MetLife auto/home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
- 24-hour physician available for kids.
- Business travel insurance.
- You Matter EAP and LifeLock Identity Theft Protection.
- Critical Illness/Group Accident Insurance.
- Dave Ramsey’s SmartDollar Program.
Work Mode
This is an onsite position located at 282 Lynnway Rte 1A, Lynn, Massachusetts 01901 United States of America.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
