U-Haul International, Inc. is hiring a Customer Service / Lot Attendant for our retail store. You will serve as the primary face of our service, helping customers and ensuring our equipment is ready for the road. This is a hands-on role offering significant on-the-job education and a streamlined hiring and pay process.
What You'll Do
- Assist customers inside and outside our center with products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move, hook up, clean, and inspect trucks and trailers, including checking fluid levels.
- Answer customer questions and educate them on offerings.
- Prepare rental invoices and process returned equipment.
- Install hitches and trailer wiring.
- Fill propane (certification provided).
- Drive a forklift (certification provided).
- Participate in ongoing training through U-Haul University.
- Perform other duties as assigned.
What We're Looking For
- A valid driver’s license and the ability to maintain a good driving record.
- A high school diploma or equivalent.
Technical Stack
- U-Scan technology for rental and inventory management.
Team & Environment
You'll work as part of a supportive team.
Benefits & Compensation
- Career stability and opportunities for advancement.
- Mindset App and Gym Reimbursement Programs.
- Health insurance, prescription, dental, and vision plans, if eligible.
- Paid holidays, vacation, and sick days, if eligible.
- Life insurance, MetLaw Legal program, and MetLife auto/home insurance.
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.
- 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
- 24-hour physician access for kids and business travel insurance.
- You Matter EAP and LifeLock Identity Theft Protection.
- Critical Illness/Group Accident Insurance.
- Dave Ramsey’s SmartDollar Program.
- $100 hiring bonus and a $300 cash bonus upon certification completion.
Work Mode
This is an onsite position located at 13440 W Bell Rd, Surprise, Arizona 85378 United States of America.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
