As a Customer Operations Data & Insights Specialist, you will play a key role in shaping how customer operations evolve within the FitTech industry. Your primary focus will be analyzing operational data and transforming it into meaningful, forward-looking recommendations that guide strategy and improve outcomes.
What You’ll Do
- Extract, analyze, and interpret complex operational datasets to uncover trends and opportunities
- Deliver clear, data-driven insights that inform decision-making across customer operations
- Collaborate with cross-functional teams to ensure insights lead to measurable improvements
- Develop reporting frameworks that highlight performance and guide future initiatives
What We Offer
You’ll work in an environment where your analysis directly influences business direction. Your contributions will be valued, and you’ll have the autonomy to drive change based on evidence and insight.
- Full ownership of the insights function within customer operations
- A culture centered on accountability, transparency, and measurable impact
- Opportunity to shape processes and strategies using data
Compensation
This position offers a monthly compensation of 14,000 – 17,000 PLN net under a B2B contract, with flexibility to grow alongside your responsibilities.