Remote (Poland) remote Employment 14,000 - 17,000 PLN net + VAT B2B

Sport Alliance is hiring a Customer Operations Data & Insights Specialist (m/f/d)

About the Role

As a Customer Operations Data & Insights Specialist, you will play a key role in shaping how customer operations evolve within the FitTech industry. Your primary focus will be analyzing operational data and transforming it into meaningful, forward-looking recommendations that guide strategy and improve outcomes.

What You’ll Do

  • Extract, analyze, and interpret complex operational datasets to uncover trends and opportunities
  • Deliver clear, data-driven insights that inform decision-making across customer operations
  • Collaborate with cross-functional teams to ensure insights lead to measurable improvements
  • Develop reporting frameworks that highlight performance and guide future initiatives

What We Offer

You’ll work in an environment where your analysis directly influences business direction. Your contributions will be valued, and you’ll have the autonomy to drive change based on evidence and insight.

  • Full ownership of the insights function within customer operations
  • A culture centered on accountability, transparency, and measurable impact
  • Opportunity to shape processes and strategies using data

Compensation

This position offers a monthly compensation of 14,000 – 17,000 PLN net under a B2B contract, with flexibility to grow alongside your responsibilities.

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About company
Sport Alliance

The Sport Alliance Group is digitizing the fitness industry by providing gym and membership management software solutions for sports and health facilities worldwide. It offers a comprehensive ecosystem of digital services tailored for all types of fitness operations, from small studios to large enterprise organizations.

Sport Alliance specializes in cloud-based management software, branded studio design apps, and financial services to optimize gym operations. Its portfolio includes brands like Magicline, PerfectGym, Finion Capital, MySports, and Finion FairPay, serving over 10,000 sports facilities across 55 countries.

  • 14 of Europe's top 30 fitness chains are customers
  • 130 international chains benefit from its solutions
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Job Details
Department Customer
Category data
Posted a month ago