SRG Global Mining Services is looking for a Customer Development Manager to take full ownership of major customer relationships and commercial processes. In this role, you will be responsible for business and commercial decisions relating to the major customer extension process, ensuring both customer and regulatory requirements are met.
What You'll Do
- Manage the relationship with the Customer to ensure Customer, Company and regulatory requirements in relation to customer projects are met.
- Build and enhance relationships with Customers, service providers, the community and organisations to support the achievement of business objectives.
- Manage preparation of all technical and financial documentation to obtain project approval in accordance with Delegation of Authority Business requirements including approval presentations.
- Manage the process to engage with key internal stakeholders including Electricity Networks, Finance and Legal to undertake all works relating to major projects.
- Manage all Network Responsible Officer duties associated with major customer projects to ensure project scope is met in line with budget, time and quality requirements and projects are closed out.
- Ensure the Customers offer is issued in accordance with business systems and processes and in consideration of regulatory obligations and Customer expectations.
- Contribute to a workplace culture that is focused on workplace improvement and delivering best practice services that meet customer goals.
What We're Looking For
- Extensive experience in the electrical utility industry, including involvement in large‑scale infrastructure projects, network operations, and the delivery of reliable power systems.
- Extensive experience in stakeholder negotiation and in developing clear, comprehensive project scopes and proposals.
- Extensive experience in contract negotiation and managing project financials.
- Hold a Diploma of Engineering (Electrical) with a Certificate of Technology (Electrical) or relevant Bachelor’s Degree qualification in Engineering (Electrical).
- Hold a business, legal, project management, master’s, or other commercially related degree, along with experience in the electrical utility industry.
Benefits & Compensation
- Hybrid work options
- Purchased leave
- 15 weeks of gender neutral primary parental leave
- Health and wellbeing subsidiary
- Career development and planning opportunities
- Exclusive discounts
Work Mode
This is a hybrid position based at any of our depots.
We are committed to creating a workplace where everyone feels valued, respected and supported to succeed. By making sure our workplace is physically and mentally safe, our people can be their authentic selves, share their unique perspectives and can thrive.
