Responsibilities
- Manage and customize CRM systems including HubSpot, Pipedrive, and Microsoft Dynamics 365, covering pipelines, custom objects, user roles, and access controls.
- Develop and sustain automation workflows and integrations via Zapier, Make.com, and Google Cloud Platform to link CRM with internal tools, marketing platforms, and operations.
- Convert APM deployment processes—site identification, lead-to-deployment tracking, partner onboarding—into structured CRM functionality.
- Ensure high data integrity across regions through regular audits, deduplication, field validation, and lifecycle management.
- Create dashboards and reports to monitor sales pipeline activity, deployment milestones, and operational metrics for international teams.
- Collect input from regional teams and convert business needs into scalable CRM configurations and process improvements.
- Maintain up-to-date documentation, operational playbooks, and training resources; support user onboarding and resolve daily CRM inquiries.
Work Arrangement
Remote (Country) — UK, France, Italy, Iberia