Pana Tadeusza 4, 30-727 Kraków, Poland Remote (Country) Contract

InPost Group is hiring a CRM Specialist (MS Dynamics)

Responsibilities

  • Manage and customize CRM systems including HubSpot, Pipedrive, and Microsoft Dynamics 365, covering pipelines, custom objects, user roles, and access controls.
  • Develop and sustain automation workflows and integrations via Zapier, Make.com, and Google Cloud Platform to link CRM with internal tools, marketing platforms, and operations.
  • Convert APM deployment processes—site identification, lead-to-deployment tracking, partner onboarding—into structured CRM functionality.
  • Ensure high data integrity across regions through regular audits, deduplication, field validation, and lifecycle management.
  • Create dashboards and reports to monitor sales pipeline activity, deployment milestones, and operational metrics for international teams.
  • Collect input from regional teams and convert business needs into scalable CRM configurations and process improvements.
  • Maintain up-to-date documentation, operational playbooks, and training resources; support user onboarding and resolve daily CRM inquiries.

Work Arrangement

Remote (Country) — UK, France, Italy, Iberia

About company
InPost Group
InPost Group is an innovative European out of home deliveries company, revolutionizing the way parcels are delivered to customers with a network of intelligent lockers. It is a publicly traded company and one of the largest out of home delivery providers in Europe.
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Job Details
Category other
Posted 22 days ago