Ticketek Entertainment Group is hiring a CRM Campaign Coordinator to be a key architect of the fan journey. You will use leading marketing technology to execute high-impact campaigns across all genres. Your mission is to connect fans with the experiences they love, turning messages into shared memories.
What You'll Do
- Create, schedule, and execute customer-facing marketing campaigns and event day communications across different channels in-line with the SPAM Act.
- Write exciting and engaging copy that drives ticket sales, audience growth, and customer retention.
- Coordinate with internal teams to collect and organize event details, promotions, and campaign content.
- Target relevant audiences and utilize A/B testing to optimize subject lines, CTAs, and messaging.
- Provide post-campaign reporting and insights to clients and internal stakeholders.
- Monitor and evaluate channel activity against benchmarks to identify optimization opportunities.
- Maintain best practices by keeping up to date with industry news and ensuring all content meets channel standards.
- Contribute creative ideas to strengthen marketing initiatives and improve internal processes.
What We're Looking For
- A degree in Marketing, or 1 year experience in a similar role.
- Strong attention to detail and well-developed time management skills to manage multiple deadlines.
- Basic HTML and image manipulation skills using Canva and Photoshop.
- Strong written skills with proven experience creating unique content and copywriting with a knack for writing persuasive and engaging content.
- Working knowledge of Google Workspace, Microsoft Office, and project management platforms such as Monday.com.
- An understanding of privacy policies and the SPAM Act.
Nice to Have
- Experience using an email marketing platform or an understanding of customer segmentation.
- Proficiency using Braze is a strong advantage.
Technical Stack
- Braze
- Canva
- Photoshop
- Google Workspace
- Microsoft Office
- Monday.com
Benefits & Compensation
- Complimentary event tickets
- Birthday and volunteering leave
- Wellbeing discounts & flu vaccinations
- Paid parental leave & free employee support (EAP)
- Global rewards and recognition
- Learning, development & career pathways
- A diverse, inclusive, and passionate team
Ticketek Entertainment Group is an equal opportunity employer committed to embrace diversity, respect, and care for our people and communities.
