Onlinegen GmbH is seeking a CRM Account Manager to join our innovative team focused on CRM solutions for D2C brands. You will be responsible for nurturing long-term client relationships and crafting impactful customer journeys.
What You'll Do
- Manage and develop 5 to 6 long-term customer accounts.
- Design and develop email templates and campaigns in collaboration with the design team.
- Analyze data to define clear, actionable recommendations for customers.
- Collaborate with the marketing team to implement campaigns and design strategies.
- Participate in internal and external training to deepen your own skills.
What We're Looking For
- Experience with the tool Klaviyo.
- Experience in data analysis and mapping the customer journey.
- Good communication skills and strong customer handling capabilities.
- Experience in e-commerce design and designing email campaigns.
Nice to Have
- Creativity and a good eye for appealing visual design.
- Strong teamwork and communication skills.
- Openness to new things and a willingness to continuously learn.
Technical Stack
- Klaviyo
Team & Environment
You will join a motivated team with flat hierarchies.
Benefits & Compensation
- Dynamic and creative work environment.
- Motivated team with flat hierarchies.
- Opportunities for personal and professional development.
- Regular training and further education opportunities.
- Attractive salary adjustments.
Onlinegen GmbH is an equal opportunity employer.
