Westchester, Illinois, United States remote Employment

Follett Higher Education is hiring a Course Materials Market Manager

About the Role

Follett is hiring a Course Materials Market Manager to take full accountability for the course materials inventory lifecycle across multiple campus store locations. This remote role involves managing faculty adoptions, making strategic buying decisions, and serving as the key analytical contact for market and store leadership.

What You'll Do

  • Oversee the course materials department for multiple locations and contracts, managing the full inventory lifecycle and making direct decisions for your assigned group of stores.
  • Generate and analyze reports, acting as the primary Text Decision Maker to take action and provide direction to store and regional management.
  • Evaluate business performance against budgets and benchmarks, including QTC decisions, inventory levels, and seasonal sourcing strategies.
  • Collect, edit, confirm, and enter faculty adoption information from school faculty and administration, following up on missing or late submissions.
  • Calculate required textbook quantities for each school term and communicate budgets to store management.
  • Partner with store management to present to and influence faculty, department chairs, and administration on course material issues and strategy.
  • Conduct seasonal in-store visits for operational reviews and assistance.
  • Provide consistent feedback and communication to Regional Managers, Store Managers, and campus partners on metrics, readiness, and training needs.
  • Act as a liaison between Business Operations and field/store management to ensure task completion.
  • Drive course materials strategy with in-store teams to ensure accurate and timely product setup, sales, and disposition.
  • Ensure compliance with company policies and partner with support teams including Store Operations, Customer Success, AP, HR, and Training.

What We're Looking For

  • Strong knowledge of Follett systems and strategies, including Programs, Academic Tools, and System Integrations.
  • Proficiency in Follett's Strategic Core Competencies: Thought, Results, People, and Self.
  • Consistent demonstration of Follett Values: One Team, Innovate & Create, Put People First, Do What's Right, Own the Results, and Stand for Inclusion.

Team & Environment

This role reports directly to the Course Materials Regional Manager or Course Materials Market Leader. You will collaborate consistently with ACCESS Success Managers and various Support teams.

Work Mode

This is a fully remote position.

Required Skills
Programs ManagementAcademic ToolsSystem IntegrationsStrategic PlanningMarket Management
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About company
Follett Higher Education

Follett Higher Education is a leading educational service provider and omnichannel retailer, providing students, faculty, staff, parents, and fans with the course materials, learning tools, and retail services needed to successfully support the collegiate journey. Follett Higher Education supports over 6 million students through its 1,100 physical and 1,750 eCommerce campus stores across North America.

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Job Details
Department Business Operations
Category other
Posted 14 days ago