remote Full-time

Amex GBT is hiring a Corporate Travel Consultant

About the Role

176 GBT Australia Pty Ltd is looking for a Corporate Travel Consultant to provide outstanding service to corporate business clients. You’ll join a highly skilled remote team to arrange and book domestic and international business travel, using your expertise to ensure compliance and a seamless experience.

What You'll Do

  • Advise and arrange travel for corporate business customers, both individuals and groups.
  • Conduct analysis and research on travel options, proactively anticipating traveler needs to sell additional services.
  • Arrange and book domestic and international business travel of varying complexity for air, road, rail, and accommodations.
  • Use Global Distribution Systems (GDS), specifically Sabre.
  • Ensure compliance with customers’ agreed travel policy, service provider policies, and regulatory requirements.
  • Use positive telephone service techniques and act on special customer requests.
  • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

What We're Looking For

  • Passion for excellence in client service, including proactive anticipation of needs.
  • Native GDS expertise (Sabre is preferred but open to Amadeus or Galileo).
  • Professional written and verbal communication skills.
  • Strong attention to detail.
  • Integrity in handling personal traveler information.
  • A strong understanding of the travel industry (background in business travel, leisure travel, or airline reservations).
  • Ability to resolve customer issues quickly and independently or with suppliers.
  • Teamwork mindset and openness to feedback.

Nice to Have

  • Exposure in handling After Hours for US, UK & Canada would be an added advantage.

Technical Stack

  • Sabre
  • Amadeus
  • Galileo

Team & Environment

You will join a remote team structure, collaborating with colleagues to deliver exceptional service.

Benefits & Compensation

  • Flexible benefits tailored to each country including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources.
  • Travel perks: deals each week from major travel providers on flights, hotels, cruises, and car rentals.
  • Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
  • Champion Inclusion through global INclusion Groups centered around common identities or initiatives.

Work Mode

This is a remote position based in New South Wales, Australia.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Required Skills
SabreAmadeusGalileoCustomer ServiceTravel ManagementBooking SystemsCommunicationProblem SolvingTime ManagementAttention to Detail
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Revenue-sharing compensation
Project choice & autonomy
International client base
Career growth support
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Top earners exceed market rate
About company
Amex GBT

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry.

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Job Details
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Posted a month ago