Ethos is hiring a Coordinator, Corporate Workplace Transformation

Sezzle is looking for a Coordinator, Corporate Workplace Transformation to provide critical operational support for programs and initiatives. This role ensures timely, accurate communication and logistics for participants, prospects, and events, supporting the company's mission-driven work.

What You'll Do

• Document and maintain process templates, communication workflows, knowledge bases, FAQs, and resource libraries.
• Prepare meeting agendas, take notes, manage follow-up actions, and support leadership with calendaring and logistics.
• Assist with survey creation, distribution, collection, and basic analysis; archive survey results and related communications.
• Coordinate outreach campaigns across email, SMS, and platform channels in accordance with approved messaging.
• Maintain and update prospect and participant contact records in CRM/spreadsheets.
• Monitor response rates and engagement metrics; track attendance and escalate drop-off patterns.
• Maintain organized datasets for prospects, active participants, and alumni; prepare clean, structured datasets and upload records into CRMs.
• Generate weekly or monthly engagement dashboards and basic reports for supervisory review.
• Archive communications, attendance data, and program health metrics per standard processes.
• Support planning and execution of virtual and in-person events: registration support, timeline preparation, materials, on-site coordination, and post-event documentation.
• Research, coordinate with, and support vendor invoicing and communications under the direction of department leads.
• Maintain shared trackers, calendars, Zoom links, and shared drives; update documentation and templates.
• Recommend improvements to information storage and participant workflows; implement changes with manager approval.

What We're Looking For

• At least two (2) years of experience in a similar role.
• At least one (1) year of experience working in a professional services environment.
• Experience working with relevant business software, including CRM’s, Excel, and other systems.
• When required, be able to flex work day to accommodate a range of time zones for meetings (e.g., 7am PT, 6pm ET, 7:30pm IST), sometimes working earlier or later in the day.

Nice to Have

• Strong organizational, project-coordination, and time-management skills.
• Strong written communication and attention to detail.
• Proficiency with Excel/Google Sheets (sorting, filtering, pivot tables, basic formulas), CRMs, Zoom, shared calendars, and file-management systems.
• Comfortable handling confidential information with discretion.
• Experience in program coordination, customer engagement, operations, or event support preferred.
• Service-oriented, collaborative, reliable, and able to follow established processes.

Technical Stack

• CRM (Salesforce, Airtable, HubSpot, or similar)
• Excel
• Google Sheets
• Zoom

Team & Environment

You will join the Corporate Workplace Transformation team within the Programs and Initiatives function, reporting to the Director, Corporate Workplace Transformation.

Benefits & Compensation

• Compensation: $74,315 - $76,220
• Competitive compensation and health benefits.
• Generous leave policies and ample paid time off, including an annual closure policy.

Work Mode

This is a remote position open to candidates located within the 48 contiguous United States.

FSG is an equal-opportunity employer. FSG does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, (or related condition) or any other basis protected by law.