United Franchise Group (UFG, Inc.) is seeking a Coordinator Charge - RIO to provide operational oversight and support for revenue integrity functions. In this remote role, you will be responsible for ensuring accurate CPT/HCPCS documentation and charge capture for patient billing, while enhancing departmental workflows.
What You'll Do
- Coordinate operational, technical, and clerical support services to enhance department processes.
- Plan and organize workflows, prioritizing customer needs.
- Lead a small team and serve as a mentor.
- Create and maintain procedural standards and records.
- Develop and maintain educational programs for team members, including new employee orientation.
- Utilize multiple system applications for data collection and management.
- Ensure accurate CPT/HCPCS documentation for patient billing and educate colleagues.
- Review patient charts to interpret, validate, and extract all charges.
- Verify charges are captured on the correct patient, encounter, and date of service.
- Perform coding functions including CPT, ICD-10 assignment, documentation review, and claim denial review.
- Work pre-bill edits within key metrics including OCE/CCI and DNFB.
- Provide support to ancillary departments to ensure appropriate charge capture.
- Perform charge entry, charge approvals, and quality charge reviews.
- Educate clinical staff on accurate and complete documentation for revenue optimization.
- Collaborate on performance improvement activities.
- Proactively recognize, address, and escalate organizational or team conflicts.
- Maintain a safe, functional, and organized workspace environment.
- Be accountable for continuous role-based self-development and leadership growth.
What We're Looking For
- Associate’s degree in healthcare, business administration, finance, accounting, or related field, or equivalent experience.
- Minimum three (3) years of relevant coding and charge control work experience in a hospital and/or Physician Practice environment.
- Experience in revenue cycle, billing, coding, and/or patient financial services.
- Demonstrated knowledge of clinical processes, charge master maintenance, clinical coding (CPT, ICD-10, revenue codes & modifiers), charging processes & audits, & clinical billing.
- Working knowledge of third-party payer rules & requirements, computer operations & electronic interfaces related to charge documentation, capture & billing.
- Knowledge of charge capture, reconciliation, error management operations & overall revenue cycle operations.
Nice to Have
- Registered Nurse.
- Knowledge of Ambulatory Payment Classification (APC), & Outpatient Prospective Payment System (OPPS) reimbursement structures & prebill edits including Outpatient Coding Edits (OCE)/Correct Coding Initiative (CCI) edits & Discharged Note Final Billed (DNFB).
- Knowledge of clinical documentation improvement processes.
Team & Environment
This position may lead a small team, providing mentorship and guidance.
Benefits & Compensation
- Salary range: $24.5303-$36.7954 per hour.
Work Mode
This is a fully remote position.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
