EX Squared is hiring a Conversational Designer (Remote - US)

Jobgether is hiring a Conversational Designer to shape how users interact with our AI-driven systems. You will create intuitive, human-centered conversational experiences for both voice and text interfaces. This role involves close collaboration with product, engineering, and AI teams to align designs with user needs and business goals.

What You'll Do

• Design end-to-end conversational experiences for voice and text-based AI agents.
• Create dialogue flows, conversational patterns, and error-handling strategies.
• Define and maintain personality, tone, and voice guidelines for AI agents.
• Collaborate with product, engineering, and AI/ML teams to align design with product strategy.
• Conduct user research and usability testing to iterate on conversational interfaces.
• Develop documentation including sample dialogues, decision trees, and persona guidelines.
• Partner with product designers to integrate conversational and visual interfaces.
• Measure and optimize conversational performance using analytics and feedback.

What We're Looking For

• 3–5 years of experience in conversational design, voice design, UX writing, or a related field.
• A proven portfolio demonstrating natural and human-centered conversational experiences.
• Experience designing for both voice and text interfaces.
• Familiarity with AI/LLM technologies and their capabilities and limitations.
• Strong writing skills to craft dialogues that handle ambiguity and guide users naturally.
• Experience conducting conversational user research and usability testing.
• Ability to collaborate with cross-functional teams and give/receive constructive feedback.
• A commitment to accessibility and designing inclusive conversational experiences.

Nice to Have

• Healthcare experience is a plus.

Team & Environment

You will collaborate closely with product, engineering, and AI teams.

Benefits & Compensation

• Competitive base salary: $110,000–$125,000 USD, plus equity and comprehensive benefits.
• Health benefits with substantial employer coverage for employees and dependents.
• Flexible time off and work-life balance initiatives.
• Wellness programs and discounted perks.
• 401(k) retirement plan and company equity options.
• Remote work with flexibility and support for professional development.

Work Mode

This is a remote position open to candidates located in the United States.

Jobgether is an equal opportunity employer.