The Quality Group is seeking a Project Coordinator to support Convergint Federal Solutions projects. In this role, you'll work closely with the Field Project Manager to manage project milestones, financial oversight, procurement, and scheduling, acting as the first line of communication with customers to ensure timely and cost-effective project completion.
What You'll Do
- Establish project milestones and analyze costs, reviewing actual vs. estimated job costs and providing timely, accurate project cost reports.
- Provide financial oversight including forecasting revenue, monthly invoicing, cash flow, and budget vs. cost reviews.
- Coordinate the procurement of materials, supplies, and subcontractors for project completion within budget.
- Manage timesheet expenses, certificates of insurance, and procurement activities.
- Proactively communicate project schedules, change proposals, and project activities regularly with customers.
- Identify potential project risks and develop strategies to minimize impact on costs and deadlines.
- Act as the customer’s primary service contact by providing timely updates, quickly addressing concerns, and regularly seeking feedback.
- Perform other assigned duties within reason.
What We're Looking For
- High School Diploma/GED or equivalent experience.
- 1+ years of call center, dispatch, or administrative experience.
- Exceptional telephone and personal customer service skills.
- Ability to work effectively under pressure.
- Excellent skills in Microsoft Outlook, Excel, and Word.
- Basic financial knowledge to understand accounts receivable/payable, purchase orders, and work orders.
- Solid organizational skills with the ability to handle multiple project tasks simultaneously.
- Strong flexibility to adapt to changing priorities and direction.
- A customer-focused commitment to ensuring the highest level of service.
- United States Citizenship.
- Active Driver’s License.
- Ability to lift objects weighing 25 - 50 pounds (accommodations available).
- Ability to obtain and maintain a Secret security clearance (sponsored by Convergint Federal).
Nice to Have
- College degree, trade school, or equivalent experience.
Technical Stack
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
Team & Environment
You will work closely with the Field Project Manager to coordinate project delivery and customer communication.
Benefits & Compensation
- $21.50/hour - $27.50/hour
- 10 Company Holidays
- Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
Work Mode
This is a remote position.
The Quality Group is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.