The People Group is hiring a hands-on Senior E-commerce Manager contractor to own and manage the majority of our digital business. This is a remote leadership role where you will lead a lean team, manage day-to-day operations, and step into technical details as needed.
What You'll Do
- Own the end-to-end e-commerce operation across Shopify as the primary platform.
- Manage and support the back office and digital team.
- Oversee technical, operational, and day-to-day e-commerce activities.
- Act as the main point of contact for agencies and third-party vendors.
- Represent the company on technical, operational, and integration-related calls.
- Manage product additions, integrations, customer service escalations, and platform issues.
- Ensure the team is aligned, productive, and clear on priorities.
- Run regular check-ins and one-on-ones with direct reports.
- Coordinate with in-person staff as it relates to e-commerce operations.
- Communicate clearly with company owners on progress, issues, and priorities.
- Get hands-on when needed to resolve issues or unblock the team.
What We're Looking For
- Minimum of 3 years of hands-on Shopify experience in a live e-commerce environment.
- Proven experience maintaining, optimizing, and troubleshooting Shopify stores.
- Experience managing or supporting marketplace platforms such as Amazon, Etsy, or eBay.
- Background working in product-based or multi-channel e-commerce businesses.
- Strong understanding of end-to-end e-commerce operations and workflows.
- Comfortable working remotely and independently with minimal supervision.
- Able to manage day-to-day execution while overseeing team output and priorities.
- Ability to work fully during Eastern Standard Time business hours.
Nice to Have
- Bachelor’s degree in Marketing, Business, E-commerce, or a related field.
- Experience with Amazon.
- Exposure to other marketplaces such as Walmart or eBay.
- Familiarity with e-commerce integrations, apps, and third-party tools.
- Basic understanding of e-commerce financials, including margins, pricing, and cost of goods.
- Experience coordinating with agencies or external vendors.
- Exposure to international e-commerce operations or cross-border selling.
- Comfortable supporting or overseeing digital marketing initiatives in partnership with specialists or agencies.
- Experience helping scale or integrate new brands or acquisitions into an existing e-commerce platform.
Technical Stack
- Shopify
- Amazon
- Walmart
- eBay
Team & Environment
You will lead a small to mid-sized, lean team (roughly 5–20 people), have direct reports, and report directly to company owners. Our culture is a small business or growing company environment where you'll be comfortable wearing multiple hats and can grow with the company as we scale and potentially acquire other businesses.
Benefits & Compensation
- Monthly compensation range of $3,500–$6,000 USD.
- Monthly health and wellness reimbursement, capped at $50 USD.
Work Mode
This is a fully remote position.
The People Group is an equal opportunity employer.
