Responsibilities
- Manage and maintain contracts, ensuring compliance with company policies and contractual obligations.
- Act as a key point of contact for both internal and external stakeholders.
- Monitor contract performance, renewals and key deliverables.
- Support project managers with planning, reporting, documentation and coordination.
- Track project timelines, resources, budgets and action plans.
- Organise meetings and maintain accurate project records.
- Liaise with Legal, Procurement, Finance and Operations teams as required.
- Build strong relationships with customers and stakeholders, delivering a professional and customer-focused service.
- Support account management activities, identifying opportunities to strengthen customer partnerships and enhance service delivery.
- Oversee several key customer accounts, managing vehicle movements, driver allocation and event logistics.
- Coordinate and support attendance at events, exhibitions and motorsport activities, including the British Superbike Championship.
- Represent the business at networking opportunities, customer events and industry exhibitions, promoting our services and brand.
- Support the deployment and management of our electric vehicle event programme, including showcasing our bespoke Ford electric vehicle trailer.
- Provide back-office operational support, including vehicle tracking and customer ETA updates.
- Support winter projects, including customer rebranding, staffing coordination and operational planning.
- Assist with the planning and delivery of European events, concerts, exhibitions and touring logistics.
Requirements
- highly organised
- proactive
- customer-focused
- strong account management experience
- stakeholder management experience
- comfortable travelling
- thrives on building lasting relationships
Work Arrangement
On-site — Appleton, Carlisle
Additional Information
- Travel required
- Role involves attending events, exhibitions, and motorsport activities
