Winona is hiring a Content Marketer to lead the development and management of patient-facing educational content across multiple channels. You'll work with clinical, product, and support teams to identify content needs and create helpful, accurate resources.
What You'll Do
- Plan and manage educational content across platforms like Intercom, YouTube, Help Center, and email
- Write, edit, and maintain patient-facing materials such as video scripts, onboarding content, eBooks, and articles
- Identify content needs by reviewing patient questions, support conversations, and product features
- Ensure content is accurate, clear, concise, and up-to-date
- Collaborate with internal teams and outside contributors to produce high-quality content
- Own the strategy and roadmap for educational content across the patient journey
- Occasionally create or maintain internal documentation to support team training and alignment
What We're Looking For
- Experience writing consumer-facing content
- Clear and concise writing style with an empathetic tone
- Strong content planning and organization skills
- Ability to manage projects across multiple stakeholders and timelines
- Familiarity with tools like Intercom, YouTube, Notion, CMS platforms, and video tools
Nice to Have
- Experience working with medical or clinical teams
Technical Stack
- Intercom
- YouTube
- Notion
- CMS platforms
- Video tools
Team & Environment
Work with clinical, product, and support teams.
Benefits & Compensation
- Flexible hours
- Work wherever you choose
- Fun and casual work environment
- Employee engagement activities and virtual gatherings
Work Mode
This is a global position.
Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification.
