Rogue Credit Union is hiring a Consumer Loan Underwriter to join our team. You will evaluate direct, indirect, and third-party consumer loan applications, ensuring decisions align with our credit policies while delivering exceptional, member-focused solutions. You’ll collaborate with branch staff, dealer partners, and vendors to support our lending operations.
What You'll Do
- Underwrite direct, indirect, and third-party loan requests within established credit guidelines and your authority.
- Notify branch staff, dealer partners, and vendor personnel of loan decisions promptly, clearly defining acceptable terms and conditions.
- Provide clear explanations for loan decisions, evaluating potential solutions and cross-sell opportunities.
- Assess each application for applicant creditworthiness, collateral value, and other factors using sensible underwriting principles.
- Deliver member-focused solutions while providing unsurpassed friendly, helpful, and enthusiastic service to branches, dealer partners, and vendors.
- Provide coaching and training to frontline staff, maintaining a helpful and enthusiastic demeanor.
- Take a lead role in troubleshooting problems and handling delicate situations with loan applicants and vendors.
- Answer questions from dealers and staff and respond to phone calls.
- Stay current on applicable regulations, credit union policies, operational controls, and service procedures to ensure compliance.
- Remain alert to trends or conditions that affect lending.
- Communicate frequently with the Consumer Lending Center Manager, Member Solutions, Lending Services, and Indirect Lending departments regarding portfolio trends.
- Proactively perform other duties as needed or assigned.
What We're Looking For
- Three to five years of similar or related underwriting experience.
- A high school education or GED.
Team & Environment
You will report directly to the Consumer Loan Center Manager. At Rogue Credit Union, we believe in a culture of happy team members who feel supported, have opportunities for career growth, and LOVE where they work.
