Eleos Health is seeking a Community Engagement Manager to lead operational performance and drive patient acquisition efforts. This role is a key people leader and operational owner responsible for the effectiveness and results of our community engagement team.

What You'll Do

Own team performance and outcomes by setting, tracking, and achieving weekly, monthly, and quarterly engagement and enrollment goals.
Lead and manage community engagement teams by directly managing, coaching, and holding accountable Community Engagement Specialists.
Develop and execute regional outreach strategy by designing, implementing, and refining outreach approaches to maximize impact and conversion.
Oversee field execution and operational readiness by ensuring outreach plans are executed effectively with appropriate staffing, scheduling, and tools.
Use data to drive execution improvements by monitoring outreach activity and metrics, identifying gaps, and making real-time adjustments.
Enable cross-functional delivery by partnering with intake, operations, and clinical teams to ensure seamless handoffs from outreach to care.
Represent engagement performance in leadership forums by presenting performance results, risks, and data-backed recommendations.

What We're Looking For

5+ years of experience in community-based healthcare or public health roles with increasing responsibility for operations, team oversight, and performance outcomes.
2+ years of experience managing and performance-managing teams.
Experience operating in performance-driven environments with clear goals, metrics, and reporting.
Strong operational, leadership, and coaching skills with the ability to drive team execution and results.
Ability to use data and internal systems to inform decisions and improve performance.
Deep knowledge of and connection to the local community.
Strong communication and problem-solving skills.
Flexible and adaptive in fast-paced environments.
Bilingual English–Spanish required.

Nice to Have

Experience supporting patient acquisition, enrollment, or engagement initiatives in healthcare settings.
Familiarity with Medi-Cal, managed care, or community-based healthcare delivery models.

Team & Environment

You will manage a team of Community Engagement Specialists and report to the Regional General Manager.

Benefits & Compensation

Compensation: $90,000 - $110,000 per year
Equity compensation package
Comprehensive benefits including medical, dental, and vision
401k
Flexible PTO policy
$1,000 home office stipend
We provide the equipment needed for this role
Opportunity for rapid career progression with plenty of room for personal growth

Work Mode

This is a hybrid position, remote with extensive regional travel within Los Angeles, CA.

Eleos Health sees diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives.

Eleos Health is an equal opportunity employer.