What You'll Do
Process and review loan applications with a focus on collateral, ensuring all documentation meets company and regulatory standards. Verify seller details, including titles, purchase agreements, and payoff requirements, to maintain file integrity.
Work directly with manufactured housing communities to collect and clarify necessary paperwork, guiding them through submission processes and timelines. Maintain organized digital loan files and conduct quality assurance checks to confirm completeness and accuracy.
Collaborate with internal teams such as underwriting and closing to keep loan applications moving efficiently through the pipeline. Use mortgage software and loan origination systems to track progress and update file statuses in real time.
Follow compliance protocols throughout the loan lifecycle and handle sensitive borrower information with discretion and confidentiality.
Requirements
- 2–3 years of experience in consumer lending, mortgage processing, or a related field
- At least 6 months of experience with manufactured housing transactions or title documentation
- Proficiency in Microsoft Office and digital mortgage platforms
- Strong written and verbal communication skills, with the ability to guide non-experts through documentation requirements
- Excellent organizational abilities and sharp attention to detail
- Experience working independently in a fully remote, technology-driven environment
- Familiarity with mortgage regulations and compliance standards
- Self-directed mindset with the ability to manage multiple priorities under deadlines
- Customer-focused approach with a commitment to responsive service
Benefits
- Competitive base salary with opportunities for annual bonuses and variable pay
- Equity participation for all employees
- Fully remote work model with digital-first operations
- Comprehensive medical, dental, and vision coverage
- Company-subsidized insurance plans including short-term and long-term disability, and life insurance
- Flexible Spending Accounts for medical and dependent care
- Access to wellness platforms like Headspace, Gympass+, Fetch, Spring Health, SoFi, and Perkspot through Sequoia
- Generous paid time off, with encouragement to use it fully
- Paid parental leave
- No Meeting Wednesdays to support focused work
- Support for training, licensing, and professional development
- Career advancement opportunities with internal promotion focus
- Inclusive culture centered on core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule
- Active virtual community with interest-based engagement
- Leadership mentorship and professional guidance
- Direct impact on expanding affordable housing access for millions
