UMass Memorial Health is hiring a Coder-Outpatient II to join our team. In this role, you will interpret clinical and diagnostic documentation to process charges for outpatient care, assigning appropriate ICD-CM and CPT codes and modifiers while adhering to official guidelines. You'll contribute to our mission of exceptional patient care and healing as part of a system where everyone is a caregiver.
What You'll Do
- Perform analysis on medical record documentation to determine appropriate ICD-CM and CPT codes and modifiers.
- Verify documentation is present to substantiate assigned codes.
- Assist in resolving incomplete or missing chart documentation to expedite coding and billing.
- Participate in a continuous coding audit and performance management program.
- Maintain a coding accuracy rate of not less than 95% and meet department productivity standards.
- Attend required training classes and coding in-services annually to stay abreast of new regulations.
- Participate in improvement efforts and documentation training for medical and clinical staff.
- Communicate with the Manager when backlog situations arise or documents are incorrect or delayed.
- Refer unusual or questionable situations to the direct Manager.
- Alert management to any coding irregularities or trends contrary to policies and procedures.
- Adhere to coding and billing regulations established by AHA, AMA, and CMS.
- Maintain direct and ongoing communications with other coding personnel.
- Keep current with all coding updates and information related to correct coding.
- Comply with established departmental policies, procedures, and objectives.
- Attend meetings, conferences, and seminars as required.
- Demonstrate use of Quality Improvement in daily operations.
- Comply with all health and safety regulations.
- Respect diverse views and approaches, contributing to a professional environment.
- Maintain regular, reliable, and predictable attendance.
What We're Looking For
- High School diploma or equivalent.
- Knowledge of ICD-CM (current edition) and CPT coding systems as well as CCI edits.
- Knowledge of third-party payer requirements and federal/state guidelines for coding and billing.
- Good interpersonal and communication skills demonstrating professionalism.
- Good customer service skills with the ability to communicate efficiently.
- Good organizational skills with attention to detail.
- Ability to work independently within established guidelines.
- Ability to organize and coordinate multiple functions and tasks.
- Ability to problem solve, organize, and prioritize workload to meet productivity benchmarks.
- Ability to withstand a significant level of ongoing pressure and deal with individuals with tact, discretion, and diplomacy.
Nice to Have
- Medical coding certification.
- Training in medical terminology from an accredited program, with completion and passing of a certification program within one year from date of hire.
- Certification as a Certified Coding Specialist (CCS) or Certified Coding Specialist - Physician (CCS-P).
- Three (3) years of medical abstraction and outpatient coding experience or related work experience.
Benefits & Compensation
- Compensation range: $23.81 - $40.14 per hour.
- This position may have a signing bonus available.
Work Mode
This is a fully remote position.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


