Merck & Co., Inc. (MSD) is hiring a CME - Meeting Services Support, Associate Specialist. This role is responsible for supporting the comprehensive meeting process for congresses and sponsorships, from initial setup through closure. You will ensure strict adherence to company compliance and financial controls while collaborating with internal and external partners to facilitate smooth operations.
What You'll Do
- Support operational execution for the global meeting and congress financial process, from agreement preparation and compliance review to payment and reconciliation.
- Prepare agreements for Healthcare Professionals and Organizations using available templates.
- Ensure timely processing of payments, reconciliation files, and journals according to company financial processes.
- Work closely with Travel, Meetings, Card & Fleet (TMC&F) Regional leads, Process Excellence, local business, finance partners, and other stakeholders.
- Collaborate with the Meeting Planning Agency (MPA) to facilitate payments for congresses and meetings.
- Maintain and update process documentation, including Standard Operating Procedures.
- Champion new procedures and re-engineer processes to drive continuous improvement and stabilize new scope during Hypercare periods.
- Handle inquiries and resolve operational issues in a timely and satisfactory manner.
- Demonstrate professionalism, meticulousness, and attention to detail with colleagues, clients, and suppliers.
- Perform other duties within the scope, spirit, or purpose of the role.
What We're Looking For
- Bachelor’s Degree in Business Administration, Science, Economy, Accounting, Finance, or a related discipline.
- Minimum of 1 year of work experience in basic accounting, P2P/O2C/R2R processes, or status as a recent graduate.
- Intermediate skills in MS Excel, Power Apps, Power BI, PowerPoint, and SharePoint.
- Ability to speak, read, and write in English.
- Experience with SAP systems (Concur, Shopping/Purchase Order, Payment Portal Requests), Ariba, and Service Now.
Nice to Have
- Proficiency in additional languages such as Mandarin or Japanese.
Technical Stack
- Microsoft Suite: MS Excel, Power Apps, Power BI, PowerPoint, SharePoint
- Enterprise Systems: SAP (Concur, Shopping/Purchase Order, Payment Portal Requests), Ariba, Service Now
Team & Environment
You will be part of the Business Service Centers (BSCs) responsible for financial processes.
Work Mode
This position follows a hybrid work model.
Merck & Co., Inc. is an equal opportunity employer.
