Penn State's CloudOne Digital Careers initiative is seeking a QA Analyst to ensure the delivery of high-quality, user-focused software. You will be responsible for strategic testing, analysis, and the continuous improvement of quality practices within a cross-functional team environment.

What You'll Do

Develop, implement, and oversee quality assurance strategies to ensure software meets functional, usability, and performance standards
Partner with product and engineering teams to define test objectives, acceptance criteria, and risk mitigation plans
Design, maintain, and execute automated and manual test frameworks for new and existing features
Lead continuous improvement of QA processes, tools, and metrics to improve efficiency and accuracy
Analyze and report test results, defects, and quality metrics with clear, actionable recommendations
Participate in planning sessions to identify quality risks early and contribute to product design decisions
Mentor peers on testing best practices, automation, and quality standards
Collaborate with development and technical support teams to resolve complex issues and support customer satisfaction

What We're Looking For

3+ years of experience in software quality assurance, including test design, execution, and automation
Proven ability to work independently and exercise sound judgment in complex technical environments
Strong knowledge of WordPress, including setup, administration, and troubleshooting
Familiarity with web technologies such as HTML, CSS, JavaScript, PHP, and MySQL
Experience with test automation tools and frameworks
Excellent analytical and communication skills, with the ability to translate findings into actionable insights
Experience working remotely within U.S. time zones

Nice to Have

Experience with accessibility standards (WCAG 2.0+), user acceptance testing, or business analysis
Familiarity with test case management tools such as TestRail or TestCollab

Technical Stack

WordPress
HTML
CSS
JavaScript
PHP
MySQL

Team & Environment

You will be part of a cross-functional team operating within a culture that values collaboration over ego, clarity over chaos, and giving people the space and trust they need to do great work.

Benefits & Compensation

Traditional and Roth 401k with company matching
A collaborative team culture
Consistent/set work hours
Challenging non-redundant daily duties
A voice in how things get done
Compensation: $30 to $50/hr

Work Mode

This is a fully remote position based in the United States.

Penn State is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.