Phiture is looking for a Cloud Architect - Productivity to act as a trusted advisor and expert on Google Workspace and Microsoft 365. You will guide customers through business challenges, solve complex technical issues, and create best practices content.

What You'll Do

Act as a trusted technical advisor to customers, solving complex issues related to email flows, migration, platform security, user management, data collaboration, device management, and systems integration.
Create and deliver best practices recommendations, tutorials, blog articles, sample code, and technical presentations adapted to different stakeholder levels.
Support the sales team as the technical expert on customer-facing calls.
Communicate effectively via video conferencing for meetings, technical reviews, and onsite delivery activities.

What We're Looking For

5-10 years of hands-on experience as a core-IT systems administrator managing users’ lifecycle, security, device management, and remote access.
In-depth hands-on experience with Google Workspace applications and administration.
In-depth hands-on experience with O365/Azure applications and administration.
2 years of providing customer support.
Experience with several change management projects.
Experience writing scripts and using command-line tools to work with the Google Workspace API and/or PowerShell tools for O365.
Very good social skills with customers, eager to help with issues ranging from helpdesk to complicated security, SSO, and migration.

Nice to Have

MS-Exchange on-premises experience.
Experience with LDAP/MS Active Directory.
Desire to learn new technologies and share knowledge within the company and the broader tech community.