About the Role
This role focuses on managing the final stages of transaction processing, ensuring all requirements are met accurately and on schedule while serving as a point of contact for internal and external parties involved in the closing cycle.
Responsibilities
- Verify completeness and accuracy of closing documents
- Communicate with clients and partners in both Spanish and English
- Track progress of pending closings across multiple systems
- Resolve discrepancies in transaction records
- Ensure compliance with internal and regulatory standards
- Update records in internal databases promptly
- Coordinate with underwriting and funding teams
- Escalate complex issues following defined protocols
- Maintain confidentiality of sensitive transaction data
- Respond to inquiries from stakeholders within service standards
- Prepare closing summaries for internal review
- Follow up on missing documentation from third parties
- Support process improvements to reduce closing cycle time
- Participate in testing updates to operational tools
- Assist with training new team members
- Monitor performance metrics related to closing accuracy
- Adhere to established workflows and escalation paths
- Facilitate smooth handoffs between departments
- Identify recurring issues and suggest corrective actions
- Maintain consistent communication with cross-functional teams
Compensation
Competitive hourly rate
Work Arrangement
Hybrid remote
Team
Part of the operations team supporting transactional efficiency
Language Requirement
Must be able to read, write, and speak Spanish and English fluently to support client and team communication.
Work Environment
This position operates in a hybrid model, combining remote work with occasional in-office collaboration as needed.
Growth Opportunity
Team members may advance into senior operations or specialized coordination roles based on performance and business needs.
Not available
