Barranquilla, Colombia; Bogota, Colombia; Cali, Colombia; Medellin, Colombia; Mexico City, Mexico Hybrid

WPP Media is hiring a Digital IO Manager, GOC

About the Role

This role is responsible for managing the execution of digital inputs across client programs, coordinating with cross-functional teams to maintain accuracy, timelines, and quality standards in a fast-paced operational setting.

Responsibilities

  • Coordinate digital insertion orders across multiple markets
  • Ensure accurate and timely setup of digital campaigns
  • Liaise with agency teams to confirm campaign specifications
  • Monitor campaign launch timelines and flag potential delays
  • Troubleshoot discrepancies in digital order details
  • Maintain up-to-date records of campaign changes
  • Collaborate with operations and finance on billing accuracy
  • Track campaign milestones and deliverables
  • Support onboarding of new digital vendors
  • Standardize processes for digital input workflows
  • Identify inefficiencies in campaign setup procedures
  • Escalate critical issues to senior management
  • Ensure compliance with client-specific requirements
  • Facilitate communication between regional teams
  • Manage change requests during campaign execution
  • Verify technical specifications for digital assets
  • Coordinate with creative teams on file delivery
  • Support QA processes for digital campaigns
  • Maintain documentation for operational audits
  • Implement process improvements based on feedback
  • Monitor service level agreements with partners
  • Assist in reporting campaign performance data
  • Align digital execution with media plans
  • Respond to internal stakeholder inquiries
  • Ensure consistency across global campaign launches

Compensation

Competitive salary and benefits package

Work Arrangement

Hybrid work model

Team

Global Operations Center team

Technology Platforms

  • Experience with Mediaocean, CM Hub, or equivalent platforms is preferred
  • Familiarity with Google Ads, DV360, or Meta Ads Manager is beneficial
  • Working knowledge of project management tools such as Asana or Jira

Performance Expectations

  • Maintain 98% accuracy in digital order processing
  • Achieve 100% on-time campaign launch rate
  • Reduce rework incidents by 20% year over year
  • Support at least 50 active campaigns per quarter

Available for qualified candidates

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About company
WPP Media
WPP Media is WPP's AI-driven media operating unit that brings together media, data, and partnerships to deliver creative personalization at scale. It operates through the WPP Open platform and Open Intelligence, helping clients see exactly where, how, and why their media investments are working.
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Job Details
Department Global Operations Centre (GOC)
Category other
Posted 5 hours ago