Mass General Brigham is hiring a Per Diem Clinic/Practice Assistant for the Ortho Walk-In Clinic at McLean Hospital Corporation. You will support smooth clinical service operations by performing a combination of administrative functions and direct patient interaction.
What You'll Do
- Perform routine administrative and clerical duties to support the clinical practice office.
- Schedule patient appointments and maintain related records.
- Greet and assist patients, monitoring the waiting room and responding to needs.
- Answer telephones, assist callers with routine inquiries, and schedule appointments.
- File materials in patient records and print appointment schedules.
- Process patient billing forms and scan documents into patient medical records.
- Retrieve patient medical records and laboratory test results.
- Open and distribute mail and faxes.
- Type forms, records, schedules, and memos as directed.
- Accept patient co-payments as required.
- Handle, screen, and take messages related to prior authorizations, referrals, and registration verification.
- Assist in patient flow processes.
What We're Looking For
- High School Diploma or Equivalent
- 0-1 year of healthcare office experience
Technical Stack
- Office Suite
Benefits & Compensation
- Compensation: $17.36 - $22.75 per hour
Work Mode
This is an onsite position located at 500 Merrimack Street, Lawrence, MA.
Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
